Traveling Community Operations Support Manager

AIR Communities; Denver (CO); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Base salary + bonus

Rent discount

Health insurance

HSA contributions

FSA

Disability insurance

401(k) with company contributions

Paid vacation

11 paid holidays

Paid sick time

Tuition assistance

Commuter benefits

Pet insurance

Certification/licensing reimbursement

Parental leave

Employee discounts

Community involvement time

Job summary

AIR Communities is seeking a Traveling Community Manager to provide field operations support across multiple communities in a role that requires up to 75% travel. The position focuses on profitability, budgeting, outreach, staff training, and operational oversight for a portfolio of properties.

Ideal candidates have at least 5 years in Community Operations and 2+ years in direct Community Management, with strong leadership, coaching, and customer service experience.

Qualifications

• Travel up to 75% with access to a large airport.
• ≥5 years in Community Operations.
• ≥2 years in a direct Community Management role.
• Proven ability to manage large properties and lead teams.
• Strong communication, training and customer service background.

Responsibilities

• Act as the acting Community Manager wherever assigned.
• Provide regional oversight of property management across multiple communities.
• Support regional offices and property managers with audits and action plans.
• Mentor staff and drive operational excellence and financial results.

Skills

Travel flexibility

Leadership

Financial acumen

Customer service

Job description

Traveling Community Manager / Field Operations Support Manager

AIR Communities is one of the country’s largest owners and operators of multifamily housing. We manage high‑quality communities across the country. This position is a heavy travel role with up to 75% of the year on the road or in the air.

Key Responsibilities

• Serve as the acting Community Manager wherever assigned and provide standard operational support.
• Provide regional oversight of all aspects of Property Management of multiple communities, including profitability, financial direction, budget and forecast preparation, outreach and marketing, training and supervision of staff.
• Provide support to the Regional Offices for properties assigned.
• Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality, and Directors of Operations with the completion of action plans resulting from audits.
• Act as a subject‑matter expert on direct operations, finances and mentoring.

Qualifications

• Expectation and ability to travel at least 75% of the time with easy access to a large airport.
• At least 5 years of experience in Community Operations.
• At least 2 years of experience in a direct Community Management role.
• Proven track record in managing large properties, motivation, communication and hands‑on management.
• Strong team‑building, coaching and training skills; multiple site supervision experience; excellent customer service background; strong financial results orientation; demonstrated ability to enhance value at the community level.

Benefits

• Expected base salary of $95,000–$110,000.
• Base salary plus annual bonus.
• 25% rent discount available.
• Medical, dental, vision and life insurance options; HSA with company‑sponsored contributions; FSA (traditional and dependent care).
• Short‑term and long‑term disability paid by the company.
• 401(k) plus company contributions.
• Paid vacation, 11 paid holidays, and paid sick time.
• Tuition assistance program.
• Commuter benefits and pet insurance.
• Up to 100% reimbursement on professional certification/licensing for job‑related curricula.
• Paid parental leave of up to 16 weeks following birth or adoption of a child.
• Consumer discounts from various products and services.
• 15 hours of paid time annually to give back to the community.
• Opportunities for professional development and career growth, including leadership training and performance improvement courses.

Pre‑Employment Screening

Candidates extended an offer will be required to undergo a four‑panel drug screening that excludes marijuana testing, employment verification and a criminal background check.

EEO Statement

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.