Travel Workforce Program Manager: Lead & Connect

Staff Solutions; Mattoon (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

Flexible Spending Account

401k with company match

Bonus plan

Job summary

Innovative Staff Solutions in Mattoon, IL is seeking a Travel Workforce Program Manager to connect candidates with client opportunities. This full-time role scopes recruitment, office operations, and client partnership within a growing internal team.

The ideal candidate will have a 4-year degree (or equivalent), 4+ years of customer service, strong leadership, and excellent communication. Competitive compensation includes benefits and a bonus plan.

Qualifications

• 4-year degree or equivalent is required.
• At least 4 years of customer service experience.
• Proficiency in Microsoft Office products.
• Professional appearance and demeanor.
• Detail-oriented and organized, able to work efficiently despite interruptions.
• Proven track record of leadership.

Responsibilities

• Recruit, interview, and process candidates for openings.
• Follow all hiring steps to ensure quality decisions.
• Maintain a robust talent network with thorough documentation and follow-up.
• Handle daily onsite office tasks such as payroll, invoicing, and required reports.
• Collaborate with clients to meet business needs and manage employees at locations.
• Engage with clients via phone, email, and in person to build relationships.
• Lead with excellence by conducting staff performance reviews and meetings.
• Process new hire paperwork, drug screens, and maintain legal compliance.

Skills

Customer service

Leadership

Communication

Detail-oriented

Organizational skills

Education

4-year degree or equivalent

Tools

Microsoft Office

Job description

Innovative Staff Solutions in Mattoon, IL is seeking a Travel Workforce Program Manager to connect candidates with client opportunities. This full-time role scopes recruitment, office operations, and client partnership within a growing internal team.

The ideal candidate will have a 4-year degree (or equivalent), 4+ years of customer service, strong leadership, and excellent communication. Competitive compensation includes benefits and a bonus plan.