Full Time Teller - Walker branch

DFCU Financial; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly incentives

Employee bonus

Paid lunch

Referral payouts

Paid time off

Paid holidays

401k match

Education assistance

Health benefits

Wellness programs

Employee discounts

Job summary

DFCU Financial in Grand Rapids, MI is seeking a full-time Teller to be the first point of contact for members, handling transactions, cash balancing, and offering financial solutions. The Walker branch in Grand Rapids supports a fast-paced, team-oriented environment with an emphasis on service and referrals.

A high school diploma, strong customer service skills, and the ability to lift up to 50 lbs are required.

Qualifications

• Customer service experience and cash handling proficiency required.
• Balancing cash; deep attention to detail is essential.
• Strong computer skills and ability to discuss and refer financial products.

Responsibilities

• Process teller transactions accurately and efficiently in a multi-tasking environment.
• Maintain cash balancing standards and adhere to policies and security procedures.
• Provide excellent service to members and reference products where appropriate.
• Maintain product knowledge to assist members and meet referral goals.
• Assist in other branch areas as needed.

Skills

Customer service

Cash handling

Balancing

Computer skills

Attention to detail

Team player

Communication skills

Lifting ability

Saturday hours

Flexible schedule

Education

High school diploma

Job description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!

The Opportunity:

Our Walker branch in Grand Rapids, MI is seeking a full time Teller to join their team.

**The starting pay is $18.50/hour**

What You’ll Do:

• Efficiently process daily work in a multi-tasking environment.
• Accurately process teller transactions and maintain cash balancing standards.
• Adhere to all policy and procedures, including branch compliance and security procedures.
• Provide superior service to prospective and existing members.
• Maintain product and service knowledge to assist our members.
• Meet individual referral goals and service standard expectations.
• Assist in any area of the branch as needed.

What You’ll Need:

• High school diploma or equivalent.
• Customer service, cash handling, and balancing experience.
• Strong computer skills.
• Attention to detail.
• Ability to function as a team player in a fast paced, goal-oriented environment.
• Excellent communication skills to discuss and refer our products and services to members.
• Ability to move or lift up to 50 lbs., usually coin.
• Saturday hours required on a rotational schedule.
• Flexible work schedule.

What We Offer:

• Monthly cash incentives for meeting performance goals
• Employee bonus program
• Paid lunch time
• Employee referral payouts for recruiting your friends and family
• Paid time off
• Paid holidays (13 per year)
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Tuition reimbursement / Education assistance
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Ongoing training opportunities
• Leadership development program
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans