Travel Support Specialist - Flexible Schedule & Growth

Hjbtravels; New York (NY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Collaborative team environment

Job summary

A travel service company based in New York is looking for a detail-oriented Travel Customer Support Specialist to assist clients. The role involves responding to customer inquiries, providing guidance during the booking process, and ensuring a positive travel experience. Ideal candidates will possess strong communication skills, attention to detail, and demonstrate a customer-first approach. Flexible scheduling options and opportunities for growth within the travel industry are offered.

Qualifications

• Previous customer service experience preferred but not required.
• Comfortable using computers, email, and online tools.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Provide accurate information about destinations and policies.

Skills

Strong communication skills

Customer service skills

Time management

Detail-oriented

Problem-solving

Job description

A travel service company based in New York is looking for a detail-oriented Travel Customer Support Specialist to assist clients. The role involves responding to customer inquiries, providing guidance during the booking process, and ensuring a positive travel experience. Ideal candidates will possess strong communication skills, attention to detail, and demonstrate a customer-first approach. Flexible scheduling options and opportunities for growth within the travel industry are offered.