Travel Support Specialist — Flexible Hours & Growth

Hjbtravels; Johns Creek (GA); Hybrid; USD 35,000 - 45,000; Part time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Job summary

A travel service company is seeking a Customer Support Specialist to assist clients with travel-related inquiries and ensure a positive experience. This role offers flexible scheduling options and requires strong communication skills. Responsibilities include responding to customer inquiries and providing guidance throughout the booking process. Prior customer service experience is preferred but not necessary. The ideal candidate will be detail-oriented and comfortable using online tools.

Qualifications

• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Detail-oriented with a solution-focused mindset.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Provide accurate information about destinations and procedures.

Skills

Strong communication skills

Customer service skills

Time management

Problem-solving mindset

Job description

A travel service company is seeking a Customer Support Specialist to assist clients with travel-related inquiries and ensure a positive experience. This role offers flexible scheduling options and requires strong communication skills. Responsibilities include responding to customer inquiries and providing guidance throughout the booking process. Prior customer service experience is preferred but not necessary. The ideal candidate will be detail-oriented and comfortable using online tools.