Travel Support Specialist – Client Services

Destination Knot; South Carolina; Remote; USD 25,000 - 65,000; Full time

Job summary

A leading company in the travel sector is hiring a Travel Support Specialist for remote work. The role involves assisting clients with travel-related inquiries, resolving issues, and ensuring a smooth travel experience. Ideal candidates possess strong communication skills, attention to detail, and previous experience in customer support or travel agencies.

Benefits

Remote work and flexible schedule

Growth path into full-time travel advisor or team lead roles

Travel discounts and ongoing professional development

Qualifications

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.

Skills

Attention to detail

Communication

Problem-solving

Tech-savvy

Tools

CRM systems

Booking platforms

Job description

Job Title: Travel Support Specialist – Client Services

Location: Remote

Company: Destination Knot

About the Role

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities:

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Requirements:

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Why Work With Us?

• Remote work and flexible schedule.
• Growth path into full-time travel advisor or team lead roles.
• Travel discounts and ongoing professional development.

$25,000 - $65,000 a year