Travel Services Coordinator

Traveling with Mchaila; United States; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Training and onboarding

Job summary

Traveling with Mchaila is seeking a Travel Services Coordinator who enjoys helping people, keeping details organized, and keeping trips on track. You will coordinate travel details, review reservations, and ensure clients have the information they need.

This fully remote role offers flexible scheduling, onboarding and ongoing team support, and access to planning tools to help you deliver friendly, professional planning assistance from home.

Qualifications

• Experience in customer service or hospitality is a plus, but not required.
• Strong written and verbal communication skills.
• Ability to manage several tasks without losing track of details.

Responsibilities

• Coordinate travel arrangements including hotels, flights, cruises, resorts, and vacation packages.
• Assist with reservation requests, updates, confirmations, and follow-ups.
• Keep itineraries and client information organized and up to date.
• Communicate with clients through email and other online platforms.
• Research travel options and gather information based on client requests.
• Review booking details and help identify missing or incorrect information.
• Keep track of upcoming trips and outstanding items.
• Provide friendly and professional support throughout the planning process.

Job description

We're looking for someone who enjoys helping people, keeping details organized, and making sure things stay on track. As a Travel Services Coordinator, you'll help clients throughout the planning process by coordinating travel details, keeping reservations organized, and making sure questions and requests are handled in a timely manner.

You’ll work with clients and travel professionals to help put the pieces of each trip together. Some days may involve reviewing a reservation, updating an itinerary, researching options, or simply making sure a client has the information they need. It's a good fit for someone who is dependable, detail-oriented, and enjoys a mix of customer service and administrative work.

What You'll Do

• Help coordinate travel arrangements including hotels, flights, cruises, resorts, and vacation packages.
• Assist with reservation requests, updates, confirmations, and follow-ups.
• Keep itineraries and client information organized and up to date.
• Communicate with clients through email and other online platforms.
• Research travel options and gather information based on client requests.
• Review booking details and help identify missing or incorrect information.
• Keep track of upcoming trips and outstanding items.
• Provide friendly and professional support throughout the planning process.

What We're Looking For

• Someone who is organized and enjoys working with details.
• Strong communication and customer service skills.
• Able to manage several tasks without losing track of the little things.
• Comfortable working independently and staying productive from home.
• Basic computer skills and the ability to learn new online tools.
• Dependable, proactive, and willing to ask questions when needed.
• Experience in customer service, hospitality, administration, scheduling, or travel is a plus, but it's not required.

What We Provide

• Fully remote work environment.
• Flexible scheduling.
• Training and onboarding to help you get started.
• Ongoing guidance and team support.
• Access to travel planning resources and online tools.
• Opportunities to build new skills and grow professionally.

Requirements

• Reliable computer and internet connection.
• Strong written and verbal communication skills.
• Comfortable working with online systems and digital communication.
• Must be legally authorized to work in the United States, United Kingdom, Australia, Spain, Mexico, or eligible countries within Latin America.