Travel Sales Pro: Craft Dream Getaways

aaamidatlantic; Huber Heights (OH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Free AAA Membership

IATAN travel discounts

Paid educational trips

No Sundays

Job summary

AAA Club Alliance in Ohio is seeking a dynamic Retail Travel Agent to craft unforgettable travel experiences and guide clients with expert travel advice. You will build relationships and leverage AAA’s travel strategy to meet sales goals while processing bookings and ensuring policy compliance.

The role offers structured training, opportunities for professional growth, and benefits such as paid education trips and travel discounts. No Sundays and supportive team culture support success.

Qualifications

• High school diploma or equivalent; travel school graduate preferred.
• CTA certification within two years of hire; company covers cost for the program and testing.
• At least 1 year of retail travel experience or related travel experience preferred.
• Excellent communication, customer service, and organizational skills.
• Experience with travel booking systems and web-based applications; working knowledge of geography.

Responsibilities

• Craft unforgettable domestic and international travel experiences—cruises, land tours, flights, hotels, and more.
• Use your personal travel experiences to inspire and guide clients.
• Build long‑term relationships, turning first‑time clients into loyal travelers.
• Leverage AAA’s established travel strategy to maximize success and achieve sales goals.
• Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
• Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.
• Resolve client concerns under management guidance.
• Attend promotional events, training, and familiarization trips to stay ahead in the industry.

Skills

Excellent communication

Customer service

Organizational skills

Travel booking systems

Geography knowledge

Education

High school diploma or equivalent

CTA certification (within 2 years)

Tools

Travel booking software (GDS)

Job description

AAA Club Alliance in Ohio is seeking a dynamic Retail Travel Agent to craft unforgettable travel experiences and guide clients with expert travel advice. You will build relationships and leverage AAA’s travel strategy to meet sales goals while processing bookings and ensuring policy compliance.

The role offers structured training, opportunities for professional growth, and benefits such as paid education trips and travel discounts. No Sundays and supportive team culture support success.