Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Hammonton (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel plaza company in Hammonton, NJ is seeking a Shift Supervisor to lead shifts and ensure exceptional customer service. Responsibilities include training team members, operating the POS, and maintaining food safety standards. Ideal candidates should have cash handling and customer service experience, along with a friendly, outgoing demeanor. This position requires flexible availability and the ability to lift at least 40 pounds.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience preferred.
• Ability to interact in a friendly, enthusiastic manner.

Responsibilities

• Lead activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete daily and closing procedures as per policies.
• Operate point-of-sale system and handle cash.
• Ensure proper food handling procedures are followed.
• Prepare and cook food items as required.
• Maintain cleanliness of workstation and equipment.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Friendly interaction with public

Job description

A travel plaza company in Hammonton, NJ is seeking a Shift Supervisor to lead shifts and ensure exceptional customer service. Responsibilities include training team members, operating the POS, and maintaining food safety standards. Ideal candidates should have cash handling and customer service experience, along with a friendly, outgoing demeanor. This position requires flexible availability and the ability to lift at least 40 pounds.