Travel Plaza Shift Leader — Customer Experience

Applegreen Travel Plazas; Forked River (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A travel plaza company in Forked River, NJ, is seeking a Shift Supervisor to lead team members, ensure excellent customer service, and comply with food safety procedures. This role requires cash handling and customer service experience, along with the ability to train new team members. The ideal candidate will be enthusiastic, outgoing, and able to work a flexible schedule, including nights and weekends. The company offers a supportive work environment and various employee benefits.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily, and closing procedures.
• Operate point-of-sale (POS) system.
• Ensure proper food handling procedures are followed.
• Assist in the training of new team members.
• Maintain knowledge of products and services available.

Skills

Cash handling

Customer service

Leadership

Outgoing manner

Job description

A travel plaza company in Forked River, NJ, is seeking a Shift Supervisor to lead team members, ensure excellent customer service, and comply with food safety procedures. This role requires cash handling and customer service experience, along with the ability to train new team members. The ideal candidate will be enthusiastic, outgoing, and able to work a flexible schedule, including nights and weekends. The company offers a supportive work environment and various employee benefits.