Travel Plaza Assistant General Manager — Lead & Develop Team

Applegreen-USA-Welcome-Centers-Central-Services; Amherst (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in Amherst, OH, is seeking an Assistant General Manager for the Starbucks Middle Ridge Travel Plaza to lead day-to-day operations and coach a diverse team.

You'll drive guest service, uphold brand standards, manage cash, and partner with the GM to meet performance goals in a fast-paced travel plaza setting.

The role offers flexible schedules, PTO, 401(k) with company match, education assistance, and other employee benefits.

Qualifications

• Must have leadership and management experience.
• Excellent customer service and communication abilities.
• Strong business acumen and verbal skills.
• Basic understanding of food safety.
• Ability to lift and move objects over 30 lbs.
• Willingness to learn and grow the business.

Responsibilities

• Deliver performance feedback and set goals for staff.
• Supervise non-management associates and coach shifts supervisors.
• Assist in daily operations in the absence of the general manager.
• Motivate staff and maintain morale during challenging times.
• Lead with strong organizational skills and timely issue resolution.
• Ensure policy adherence and brand standards across operations.
• Maintain clean, inviting restaurant appearance and brand compliance.
• Oversee cash management and daily reporting.
• Address customer needs and foster long-term relationships.
• Monitor inventory data with spot counts.

Skills

Leadership skills

Customer service

Verbal communication

Business acumen

Food safety basics

Physical stamina

Job description

Applegreen USA Welcome Centers Central Services in Amherst, OH, is seeking an Assistant General Manager for the Starbucks Middle Ridge Travel Plaza to lead day-to-day operations and coach a diverse team.

You'll drive guest service, uphold brand standards, manage cash, and partner with the GM to meet performance goals in a fast-paced travel plaza setting.

The role offers flexible schedules, PTO, 401(k) with company match, education assistance, and other employee benefits.