Travel Fiber I&R Technician – Field Installations

CS Contract Solutions; Bedford (NH); On-site; USD 34,440 - 44,083; Full time

Benefits offered by this job

Per diem

Job summary

CS Contract Solutions is seeking a Fiber I&R Travel Technician/Field Technician to install fiber optic internet services for residential and commercial customers across Maine, Vermont, and New Hampshire. The role is full-time with travel, per diem for days worked, and a focus on safety and quality.

Training is provided and growth opportunities exist within the company. You'll need a vehicle, tools, and the ability to lift up to 80 lbs, with strong customer service and teamwork to meet metrics

Qualifications

• Fiber optic internet and home phone service experience preferred.
• Must have own truck, van, or SUV with a ladder rack.
• Must have own tools to perform the job.
• Smartphone and Laptop are required.
• Must have Microsoft Excel.
• Lift up to 80lbs unassisted.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Must pass background check, MVR screen, and drug test.
• Must be accountable and dependable.
• Must have the ability to work overtime and on weekends depending on the needs of the customer.
• Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

Responsibilities

• Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
• Ensuring adequate performance of internet, phone and if applicable, television services
• Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
• Place aerial or buried fiber optic drops and install interior and exterior wiring.
• Observe all safety rules and OSHA regulations.
• Work at heights by using/setting up various types of ladders.
• Work in confined spaces.
• Teamwork - Assist other technicians in the performance of their duties when requested.
• Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
• Have an ability to adapt to new processes and new information frequently.
• Use internal systems for work order notation and time keeping.
• Keep customer appointments.
• Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
• The ability to relocate throughout different regions of NNE periodically, to maintain the client’s work volumes.

Skills

Honesty and Integrity

Courage in Communications

Effort Energy Execution

Keep Your Axe Sharp

Job description

CS Contract Solutions is seeking a Fiber I&R Travel Technician/Field Technician to install fiber optic internet services for residential and commercial customers across Maine, Vermont, and New Hampshire. The role is full-time with travel, per diem for days worked, and a focus on safety and quality.

Training is provided and growth opportunities exist within the company. You'll need a vehicle, tools, and the ability to lift up to 80 lbs, with strong customer service and teamwork to meet metrics