Travel Experience Specialist

Alegria Travel Services; Dallas (TX); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training and professional development

Growth opportunities

Supportive team environment

Job summary

Alegria Travel Services is seeking a Travel Experience Specialist to support clients throughout their travel planning journey. This role is ideal for someone who enjoys helping people, researching travel options, and creating positive experiences.

In a remote environment, you will communicate with clients to understand needs, coordinate travel details, and maintain accurate records. You will stay informed about destinations, products, and hospitality services while collaborating with the team to

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, hospitality, travel, sales, or administration is an asset.
• Strong organizational and detail-orientation required.
• Ability to manage multiple client requests in a remote environment.

Responsibilities

• Communicate with clients to understand travel needs and preferences.
• Assist with researching destinations, accommodations, activities, and travel options.
• Provide timely responses to client questions and requests.
• Help coordinate travel details and follow up with clients throughout the planning process.
• Maintain accurate client and booking information.
• Build positive relationships with clients and provide attentive service.
• Stay informed about destinations, travel products, and hospitality services.
• Collaborate with the team to ensure a smooth client experience.

Skills

Strong communication

Customer service

Organization

Multitasking

Remote work

Basic IT skills

Job description

We are looking for a friendly, organized, and customer-focused Travel Experience Specialist to support clients throughout their travel planning journey. This role is ideal for someone who enjoys helping people, communicating with clients, researching travel options, and creating positive experiences.

Key Responsibilities

• Communicate with clients to understand their travel needs and preferences
• Assist with researching destinations, accommodations, activities, and travel options
• Provide timely responses to client questions and requests
• Help coordinate travel details and follow up with clients throughout the planning process
• Maintain accurate client and booking information
• Build positive relationships with clients and provide attentive service
• Stay informed about destinations, travel products, and hospitality services
• Collaborate with the team to ensure a smooth client experience

What We're Looking For

• Strong written and verbal communication skills
• Excellent customer service and interpersonal skills
• Good organization and attention to detail
• Ability to manage multiple client requests
• Comfortable working independently in a remote environment
• Basic computer and internet skills
• Previous experience in customer service, hospitality, travel, sales, or administration is an asset

What We Offer

• Remote work environment
• Flexible scheduling
• Training and professional development
• Opportunity to build experience in the travel and hospitality industry
• Supportive team environment
• Opportunities for growth based on performance