Travel Experience Advisor

Hope’s Global Getaways

Framingham (MA)

On-site

USD 22,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Remote opportunity

Flexible scheduling

Training provided

Travel industry discounts

Certifications opportunities

Professional development support

Job summary

Hope's Global Getaways is seeking Travel Experience Advisors to join our fully remote virtual team. You will help clients explore vacation possibilities and tailor experiences that match their interests, from cruises to luxury getaways, all while delivering attentive service.

Training is provided, with flexible part-time or full-time options. You'll gain exposure to established suppliers, booking platforms, and destination knowledge, and you may access travel industry benefits and certifications

Qualifications

Excellent communication with clients and teammates.
Strong customer-service mindset and relationship-building.
Well-organized and detail-oriented in planning vacations.
Proficient with email, web research, and online tools.
Able to work independently and manage multiple requests.

Responsibilities

Connect with clients to understand vacation goals and preferences.
Research destinations, dates, budgets, and interests.
Present personalized vacation options and explain inclusions.
Coordinate arrangements using approved supplier resources.
Provide confirmation details and keep records organized.
Stay in contact with clients throughout planning and prep.
Monitor reservations and upcoming payment dates.
Review arrangements for accuracy and handle updates.

Skills

Friendly communication

Customer-service mindset

Organized attention to detail

Basic computer skills

Reliable internet access

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview

We are seeking personable, motivated individuals to join our virtual team as Travel Experience Advisors. In this role, you will help clients explore vacation possibilities and provide personalized support as they choose and organize experiences that match their interests.

Client requests may include cruises, all-inclusive resorts, romantic escapes, family vacations, group trips, tours, celebrations, and international destinations. This opportunity is ideal for someone who enjoys working with people, discovering new places, and delivering attentive service.

Key Responsibilities

Connect with clients to understand what they want from their vacation
Learn about preferred destinations, travel dates, interests, and budget expectations
Research vacation experiences and identify suitable choices
Review accommodations, resorts, cruises, activities, excursions, tours, and transportation
Present personalized options and explain relevant features and inclusions
Help clients choose experiences that align with their priorities
Coordinate requested arrangements using approved supplier resources
Provide confirmation details and keep important vacation information organized
Monitor reservation requirements and upcoming payment dates
Stay in contact with clients throughout the planning and preparation stages
Review arrangements carefully to ensure information is accurate
Assist with routine questions, requests, and reservation updates
Maintain accurate client and booking records
Continue learning about new destinations, experiences, and supplier offerings

What We're Looking For

Friendly and professional communication skills
Strong customer-service mindset
Enjoys building positive relationships with clients
Organized and attentive to details
Comfortable researching and evaluating online information
Able to manage multiple client needs and follow-ups
Self-motivated and comfortable working independently
Basic computer, email, and internet skills
Willing to learn supplier platforms and digital reservation tools
Reliable internet access and compatible device
Must be at least 18 years old
Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying countries