Travel & Expense Manager

ADI Global; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

ADI Global is seeking a Global Travel & Expense (T&E) Manager to oversee the company’s global T&E program, including policy governance, systems, and controls. You will act as the subject matter expert for travel, expense, and corporate card programs while driving improvements and ensuring compliance and scalability.

The role requires strong analytical skills, leadership, and experience administering an enterprise T&E platform in a SOX-controlled environment.

Qualifications

• 5+ years in finance or shared services ops, incl. 2+ years leading T&E programs.
• Strong understanding of travel programs, policy governance, and corporate card ops.
• Hands-on admin experience with enterprise T&E platforms (Concur, Navan, Expensify, Coupa).
• SOX-compliant environment experience with solid internal controls.

Responsibilities

• Own global T&E and corporate card policies, governance, and operations.
• Serve as system owner for the global T&E expense platform and configurations.
• Oversee end-to-end T&E operations: processing, reimbursements, card management.
• Deliver KPIs, reports, and insights on spend and program health to Finance.

Skills

Policy governance

Leadership

T&E program management

Analytical skills

Process improvement

Tools

Concur

Navan

Expensify

Coupa

Job description

Job Description

The Global Travel & Expense (T&E) Manager is responsible for overseeing the company’s global travel and expense program, including policy governance, systems, controls, and operations. This role ensures efficient, compliant, and employee-centric T&E experience while maintaining strong internal controls and scalability. The T&E Manager serves as the primary subject matter expert for travel, expense & employee reimbursement, and corporate card programs. The ideal candidate brings a continuous improvement mindset, strong analytical skills, and the ability to balance policy enforcement with positive employee experience.

JOB DUTIES:

Travel & Expense Policy, Governance & Operations

• Own and maintain global T&E and corporate card policies, ensuring clarity, consistency, and compliance across the organization.
• Develop and update policy documentation, user guides, and training materials as business needs evolve.
• Monitor compliance, investigate exceptions, and proactively address recurring policy violations.
• Partner with Legal, HR, Procurement, and Finance leadership to ensure policies align with regulatory requirements and company values.

Expense Systems & Program Infrastructure

• Serve as system owner and administrator for the global T&E expense platform.
• Manage and maintain system configuration including audit rules, expense types, forms, workflows, travel allowances, GL mappings, and integrations.
• Partner with IT and Finance Transformation teams on system enhancements, upgrades, new tool evaluations, and transformation opportunities.
• Drive process improvements to streamline expense submission, approval, reimbursement, and corporate card reconciliation.

Operations & Reporting

• Oversee end-to-end T&E operations, including expense processing, reimbursements, corporate card management, and travel support.
• Establish and monitor KPIs and metrics to track program performance, compliance rates, cycle times, and spend trend.
• Deliver regular reporting and actionable insights to Finance leadership and key stakeholders on T&E spend and program health.

Corporate Card & Vendor Management

• Oversee the global corporate credit card program including issuance, usage monitoring, controls, and policy compliance.
• Partner with banks, travel management companies, and third-party vendors to manage contracts, service levels, and performance.
• Monitor expense and card activity to identify spend trends, compliance issues, and cost savings opportunities

Controls, Risk & Compliance

• Ensure T&E processes adhere to internal controls and support audit readiness in a SOX-compliant environment.
• Partner with Internal Audit to support audits, address findings, and implement corrective actions.
• Monitor for fraud, duplicate submissions, out-of-policy spend, and other risk indicators.
• Maintain thorough process and control documentation to support audit readiness.

YOU MUST HAVE:

• 5+ years of progressive experience in finance or shared services operations, with at least 2 years managing T&E or expense programs.
• Strong understanding of corporate travel programs, expense policy governance, and corporate credit card operations.
• Hands on experience administering an enterprise T&E platform (e.g., Concur, Navan, Expensify, Coupa).
• Experience operating in a SOX-compliant environment with solid internal controls knowledge.
• Proven leadership and people management experience, preferably managing analysts.

WE VALUE:

• Detail oriented with a strong control mindset
• Highly organized and capable of managing multiple priorities in a fast-paced environment
• Strong analytical and problem-solving skills
• Effective communicator with the ability to partner cross functionally
• Continuous improvement mindset with a bias toward automation and simplification

WHAT’S IN IT FOR YOU:

• This global role will drive process and policy on a large scale and have exposure to various teams and leadership giving you the opportunity to create business relationships outside of your direct team.
• Leave your legacy by establishing processes and procedures that will allow our organization to move safely and comfortably throughout the globe.
• ADI provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

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