Travel Docent - Hired As-Needed

Harford Community College; Bel Air (MD); On-site; USD 24,000 - 34,000; Part time

Job summary

Harford Community College seeks Travel Docents to lead official college travel groups off campus. You will be responsible for group safety, direction, and supporting participants throughout trips.

Key duties include guiding participants to destinations, checking in, sharing information about attractions, and recording attendance. Flexibility is required as work is on an as-needed basis.

Qualifications

• Must be 21 years of age or older with photo ID.
• Ability to communicate professionally & effectively with diverse groups.
• Strong organizational and time management skills.

Responsibilities

• Guide tour groups to off-campus destinations.
• Check in at destinations and attend tours with travelers.
• Provide information about local attractions and answer questions.
• Record attendance at varying points in the trip.
• Lead participants through a pre-arranged itinerary.
• Provide customer support.
• Participate in pre- and post-trip debrief meetings.

Skills

Professional communication

Organizational skills

Time management

Education

High school diploma or GED

Job description

Position Information

Job Title Travel Docent - Hired As-Needed

Posting Category Part-Time Staff

Starting salary range or starting hourly rate range $21.22 per hour

About Harford Community College

Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we’re committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website (https://www.harford.edu/about/get-to-know-harford/index.php).

Affirmative Action and Equal Employment Opportunity Statement

Harford Community College is committed to the principles of Affimative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status.

Job Description

Harford Community College is seeking Travel Docents to serve as tour group leader on official Harford Community College travel trips off campus. This individual will be in charge of the group, assessing safety while providing direction and support to participants.

Duties include:

• Guiding participants to off campus destinations;
• Checking in at destination(s) to meet the tour guide and attending the tour(s) with our travelers.
• Providing information & description of the local attraction and answering questions;
• Recording attendance at varying points in the trip to ensure passengers are constantly accounted for.
• Leading participants through a per-arranged itinerary;
• Providing customer support;
• Participation in pre- and post-trip debrief meetings.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. Work is generally performed on the College campus unless otherwise specified.

Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position.

Your application to this position will remain active to December 31 of the current year. If you are not selected by that time, you must re-apply in order to be considered. If you apply on or after November 1 of the current year, your application will remain active to December 31 of the following calendar year.

Required Education

High school diploma or GED equivalent.

Required Experience

One year of volunteer or work experience in a customer service-focused role that involved directing or guiding a group of individuals.

Required Knowledge, Skills, & Abilities

• Must be 21 years of age or older with photo ID.
• Ability to communicate professionally & effectively with diverse groups.
• Strong organizational and time management skills

Preferred Qualifications

• Training will be provided but travel and/or group management experience preferred.
• Preference will be given to applicants who have been part of a tour group themselves or has been able to travel on their own
• Individuals with experience studying certain cultures or countries a plus.

General Weekly Work Schedule

Hours are flexible. Work is performed on an as-needed basis.