Travel Customer Support Specialist (Flexible Schedule)
Enchanted Horizons Travel
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Benefits offered by this job
Job summary
Enchanted Horizons Travel is seeking a Travel Customer Support Specialist to assist clients with booking questions and travel-related inquiries. This role rewards clear communication and a customer-focused approach in a flexible schedule.
You will respond to inquiries by phone and email, provide destination information, and help deliver a smooth and positive booking experience. Training and growth opportunities are available within a collaborative team.
Qualifications
- Strong communication and customer service skills.
- Experience in customer service preferred but not required.
- Ability to work independently and manage time effectively.
- Comfortable using computers, email, and online tools.
- Detail-oriented with a solution-focused mindset.
- Interest in the travel industry is a plus.
Responsibilities
- Respond to customer inquiries via phone and email
- Assist clients with travel questions, reservations, and general support
- Provide accurate information about destinations, policies, and procedures
- Deliver professional, friendly, and consistent customer service
- Follow company standards and operational guidelines
- Maintain clear documentation of customer interactions
Skills
Tools
Job description
We are seeking a detail-oriented and service-driven Travel Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.
In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.
- Respond to customer inquiries via phone and email
- Assist clients with travel questions, reservations, and general support
- Provide accurate information about destinations, policies, and procedures
- Deliver professional, friendly, and consistent customer service
- Follow company standards and operational guidelines
- Maintain clear documentation of customer interactions
- Strong communication and customer service skills
- Previous customer service experience preferred but not required
- Ability to work independently and manage time effectively
- Comfortable using computers, email, and online tools
- Detail-oriented with a solution-focused mindset
- Interest in the travel industry is a plus
- Flexible scheduling (part time or full time)
- Training and ongoing support
- Growth opportunities within the travel industry
- Collaborative and supportive team environment
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