Travel Customer Service

Temporary Professional Integrated Services; Trujillo Alto (PR); On-site; USD 14,000 - 19,000; Full time

Job summary

Temporary Professional Integrated Services in Guaynabo, PR is seeking a Travel Customer Service Representative to greet visitors, answer calls, and assist customers across in-person, phone, and email channels. You will handle appointments, provide information on services and promotions, support administrative tasks, and ensure a courteous, efficient guest experience, with a full-time schedule and a wage of $12 per hour.

Qualifications

• Experience in customer service, reception, or public-facing roles.
• Proficiency in Microsoft Office and macOS.
• Strong verbal and written communication skills.
• Professional appearance and attitude.

Responsibilities

• Welcome and greet visitors.
• Receive, sort, and distribute mail and correspondence.
• Answer phone calls, take messages, and transfer calls.
• Provide information about services and promotions in person, by phone, and by email.
• Maintain reception area security and monitor access.
• Perform administrative tasks such as filing, photocopies, and transcription.

Skills

Customer service

Multitasking

Communication

Tools

Microsoft Office

macOS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Travel Customer Service

FULL TIME Guaynabo, PR, PR

2 days ago Requisition ID: 2318

We are looking for a Customer Service Representative for one of our clients, a Travel Agency. If you are an organized, proactive individual with an excellent customer-service attitude and enjoy assisting customers in person, by phone, and through digital channels, this opportunity is for you!

The selected candidate will be responsible for welcoming and assisting customers, handling calls, coordinating appointments, following up on requests, and supporting administrative tasks, while ensuring an efficient, professional, and courteous customer experience.

This opportunity is for you!

Job Responsibilities

• Welcome and greet visitors as soon as they arrive.
• Receive, sort, and distribute daily mail and correspondence.
• Answer incoming telephone calls, take messages, screen calls, and transfer them as appropriate.
• Provide basic and accurate information about services and promotions in person, by phone, and via email.
• Maintain office security by following established procedures and controlling access through the reception area.
• Perform other administrative and reception duties, such as filing documents, making photocopies, and transcribing information.

Requirements

• Previous experience in customer service, reception, public-facing positions, or a similar role.
• Proficiency in Microsoft Office and the Apple macOS operating system.
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Ability to proactively resolve situations and demonstrate initiative.
• Excellent organizational skills.
• Ability to multitask and manage time efficiently, establishing priorities when necessary.

Availability

• Full-time: Monday through Saturday
• Schedule: 9:00 a.m. to 6:00 p.m.

Compensation

• $12.00 per hour

TPIS is an equal opportunity employer (EEO / Aff ... We comply with all federal, local, and state laws regarding nondiscrimination.