Travel customer representative

Prestigetravelagencybymich; Los Angeles (CA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Flexible scheduling

Ongoing training and support

Job summary

A leading travel agency is seeking a Travel Customer Representative in Los Angeles to support clients throughout their travel journey. In this role, you will respond to inquiries, assist with bookings, and provide vital information about destinations. Ideal candidates will have excellent communication skills and a strong customer service background. This position offers remote work, flexible schedules, and opportunities for growth. Join us to create unforgettable travel experiences!

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• High attention to detail and organized.
• Comfortable with technology and quick to learn.

Responsibilities

• Respond to client inquiries promptly via multiple channels.
• Assist with travel bookings and changes.
• Provide accurate travel information and documentation.
• Follow up with clients to ensure satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Comfortable with technology

Passion for travel

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich USA!