Travel customer representative

Prestigetravelagencybymich; Tampa (FL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel agency is seeking a dedicated Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to client inquiries, helping with bookings, and providing destination information. The ideal candidate has strong communication and customer service skills, is organized and tech-savvy, and has a passion for travel. This position offers flexible remote work, opportunities for growth, and travel perks.

Qualifications

• Strong verbal and written communication skills are essential.
• Customer service experience, preferably in travel or hospitality.
• Highly organized and dependable with a proactive attitude.

Responsibilities

• Respond promptly to client inquiries via various communication methods.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.

Skills

Verbal communication skills

Customer service experience

Organizational skills

Technological proficiency

Attention to detail

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich USA!