Travel Coordinator

Vacatia; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Paid Time Off

401(k) with company match

Life & AD&D Insurance

Wellness Program & EAP

Employee discounts

Education Assistance Program

Job summary

Vacatia, a leader in vacation ownership experiences, is seeking a Travel Coordinator to plan, coordinate, and manage travel arrangements for Vacatia guests and owners, ensuring seamless vacations and exceptional service.

The role requires strong organization, guest-focused approach, and the ability to work evenings, with opportunities to earn commissions and participate in a supportive team.

Qualifications

• Previous outbound sales experience in travel coordination, guest services, or hospitality operations, preferably in timeshare or vacation ownership environments.
• Proven track record of delivering excellent customer service.
• Strength in organization, communication, and problem-solving, with attention to detail.
• Ability to multi-task, adapt to changing priorities, and provide a seamless experience for guests.
• Must be able to work evenings.

Responsibilities

• Coordinate and manage guest travel arrangements, via phone to explain the vacation package availability.
• Collaborate with sales and resort teams to ensure a seamless guest experience from booking to check-out.
• Provide personalized support to guests, addressing questions, resolving issues, and enhancing the overall vacation experience.
• Maintain accurate records and reporting to track travel details, preferences, and guest feedback.
• Champion cross-functional teamwork, ensuring communication and collaboration across Vacatia departments for optimal guest satisfaction.

Skills

Outbound sales experience

Travel coordination

Guest services

Hospitality operations

Organization

Communication

Problem-solving

Attention to detail

Multi-tasking

Evening work

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership

Vacatia is transforming the vacation ownership and rental industry by blending hospitality, technology, and design to create smarter, more connected experiences. We’re building the next generation of travel lifestyle products — and we’re looking for driven, relationship-focused sales professionals to help us grow.

We’re looking for a highly organized, guest-focused Travel Coordinator who will plan, coordinate, and manage travel arrangements for Vacatia guests and owners, ensuring seamless vacation experiences and exceptional service at every touchpoint.

Why You’ll Love Working at Vacatia

• Build the Future: Coordinate travel experiences that blend technology and personalized service, enhancing the modern vacation ownership journey.
• Impact That Matters: Directly influence guest satisfaction by ensuring smooth, stress-free travel arrangements and seamless resort experiences.
• Innovation at Scale: Collaborate with sales, marketing, and operations teams using modern booking systems and data-driven tools to optimize travel coordination.
• Autonomy and Ownership: Take ownership of the travel planning process, from bookings to follow-ups, ensuring each guest experience is flawless.
• Culture of Growth: Join a dynamic, people-first environment that encourages learning, mentorship, and innovation in guest services.
• Uncapped earning potential
• Competitive Commission structure
• Weekly pay
• Paid training
• Paid Time Off
• 401(k) with company match
• Life & AD&D Insurance
• Wellness Program & EAP
• Employee discounts (Tickets at Work, Perks at Work)
• Education Assistance Program

Your Impact

• Coordinate and manage guest travel arrangements, via phone to explain the vacation package availability.
• Collaborate with sales and resort teams to ensure a seamless guest experience from booking to check-out.
• Provide personalized support to guests, addressing questions, resolving issues, and enhancing the overall vacation experience.
• Maintain accurate records and reporting to track travel details, preferences, and guest feedback.
• Champion cross-functional teamwork, ensuring communication and collaboration across Vacatia departments for optimal guest satisfaction.

What You Bring

• Previous outbound sales experience in travel coordination, guest services, or hospitality operations, preferably in timeshare or vacation ownership environments.
• Proven track record of delivering excellent customer service.
• Strength in organization, communication, and problem-solving, with attention to detail.
• Ability to multi-task, adapt to changing priorities, and provide a seamless experience for guests.
• Must be able to work evenings.

Join Us

If you’re ready to inspire travelers, drive meaningful results, and help redefine the future of vacation ownership, we’d love to hear from you. Your next chapter starts here at Vacatia.