Travel Coordinator

Crown Equipment Corporation; New Bremen (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

Crown Equipment Corporation, a leading forklift and material handling provider, seeks a Travel Management System Administrator to manage the company travel system, user accounts, and reporting. The role emphasizes policy compliance and collaboration with HR for traveler management and guest travel policies.

The position focuses on minimizing travel costs while maximizing program benefits, with limited travel and a strong emphasis on process and data integrity.

Qualifications

• 2-4 years related experience.
• High school diploma or equivalent.
• Very little to no travel.
• Physical and mental demands typical of office environment.

Responsibilities

• Administer the company’s travel management system, create and maintain user accounts, and prepare travel data for reporting.
• Coordinate and optimize the travel program, negotiate with vendors, and maintain travel reports and policies.
• Lead travel coordination with departments and the Hospitality team to fulfill guest travel needs.

Education

High school diploma or equivalent

Associate degree in Business, Hospitality, or related field

Job description

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Job Duties

• Travel Management System Administrator -Administer the Company’s electronic travel management system. Create, update, and maintain travel system user accounts. Assist in preparing Company travel data for management reporting needs. Monitor the Company’s travel platform to ensure booking tools are being optimized to promote and ensure compliance with the Company’s Travel Policy. Utilize platform tools to communicate travel related news and announcements to travelers. Form a strong business relationship with the Company’s Travel Management account manager to optimize travel program benefits and stay up to date on trends within the travel industry. Work closely with Human Resources to develop a process to manage system user accounts for Company guests, new employee hires, or employee transfers traveling for the Company, to ensure contract and policy compliance.
• Coordination of Travel Program-Coordinate and support a variety of tasks within the travel program. Assist the manager to track, manage and optimize travel rewards, negotiate rates and contracts with travel vendors. Form relationships with travel vendors such as airlines, hotels, and car rental companies to stay up to date on travel related news and gain insight into potential opportunities within the Company’s Travel Program. Work with the manager to evaluate and maintain the Company’s Corporate Travel Policy. Maintain corporate travel reports. Prepare and code the Company’s travel purchase card report. Stay up to date on travel regulations.
• Travel Program Lead -Work with departments and act as point of contact to coordinate travel requests. Ensure all travel needs are communicated to the Company’s Hospitality team to ensure guest airport pick up and drop off requests are fulfilled.
• Program Development / Project Support -Develop, implement, and maintain an effective solution to monitor airline credits, ticket names changes, and refunds.Work with the manager to develop, implement and manage corporate travel reporting. Create, implement, and maintain the travel department's Company intranet page.
• Special Events Support / Manager Assistance -Work closely with departments to support and assist with special events bookings. Assist and provide back-up assistance for Guest Housing and Catering Manager when required. Assign accommodations for Company guests and scheduling transportation. Consult with departments on food and beverage needs for meetings, with focus on meetings extended beyond four hours. Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• 2-4 years related experience
• High school diploma or equivalent
• Very little to no travel
• Per 8-hour shift. Sit 7 hours and stand 1 hour. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Infrequently lift 11-20 pounds. Continuously grasp/grip (whole hand). Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent lifting, walking, and climbing stairs. Occasional use of office equipment (copiers, printers, etc.).

Preferred Qualification

Five to seven years related work experience. Associate degree in Business, Hospitality, or related field. Good organizational, written, and verbal communications skills. Demonstrated professionalism with a high level of maturity and decorum to handle important phone calls and confidential information.

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Job Segment

Forklift, Warehouse, Manufacturing