Travel Consultant Trainee: Path to Travel Agent

AAA Auto Club Enterprises; Athens (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Tuition assistance

Floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Athens, OH seeks a Travel Agent Trainee to learn the travel business and prepare for a Travel Agent role. The Trainee will sell and service international and domestic travel products while delivering high levels of service.

This transitional role targets a promotion to Travel Agent in about six months, based on sales, service quality, and adherence to policies. You will gain education and experience, using lead management tools and handling client information

Qualifications

• High School GED required.
• Associates degree preferred.
• 1-3 years travel agency or sales experience preferred.
• Strong verbal and written communication skills.
• Knowledge of computer systems used to fulfill member travel requests and travel agency accounting systems preferred.
• General typing, Windows, Outlook, Word, and Internet/Intranet access skills required.
• Familiarity with travel booking systems such as Apollo and Viewpoint is a plus.

Responsibilities

• Learn to sell foreign and domestic travel products and services using lead management tools.
• Maintain accurate transaction records and protect client/member information.
• Develop product knowledge to support supplier programs and achieve sales and cross-sell goals.
• Identify cross-sell opportunities and provide leads to other departments.
• Maintain administrative requirements including wage/hour compliance and training attendance.

Skills

Sales experience

Verbal and written communication

Customer service

Time management

Lead management tools

Education

High School GED Required

Associates Preferred

Tools

Apollo

Viewpoint

Job description

AAA Auto Club Enterprises in Athens, OH seeks a Travel Agent Trainee to learn the travel business and prepare for a Travel Agent role. The Trainee will sell and service international and domestic travel products while delivering high levels of service.

This transitional role targets a promotion to Travel Agent in about six months, based on sales, service quality, and adherence to policies. You will gain education and experience, using lead management tools and handling client information