Travel Concierge & Policy Advisor

BCD Travel; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

BCD Travel is seeking a Travel Consultant to assist clients with reservations, policy guidance, and regulatory compliance. You will respond to requests, provide fare information, and communicate effectively to ensure travel goals are met.

The role emphasizes strong English communication, customer service, and ongoing knowledge of travel industry practices. Collaboration with clients and internal teams is essential to success.

Qualifications

• Experience as a travel agent.
• Proficient use of Sabre GDS for reservations.
• Strong verbal and written English communication.

Responsibilities

• Search and confirm travel reservations for customers.
• Advise on client travel policy and provide consultations.
• Handle regulatory requirements (DOT, TSA, passports, visas).
• Provide industry information such as fares, costs, and penalties.
• Suggest improvements to operational processes and relationships.
• Maintain up-to-date knowledge of travel industries and policies.

Skills

Travel agent experience

Strong communication

Customer service

Tools

Sabre GDS

Job description

BCD Travel is seeking a Travel Consultant to assist clients with reservations, policy guidance, and regulatory compliance. You will respond to requests, provide fare information, and communicate effectively to ensure travel goals are met.

The role emphasizes strong English communication, customer service, and ongoing knowledge of travel industry practices. Collaboration with clients and internal teams is essential to success.