Travel Compliance & Support Specialist

Akima; Northern (KY); Hybrid; USD 86,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

Job summary

Akima Mission Optimization (AMO) is hiring a Junior Travel Specialist to support the Government Travel Program. You will review DTS travel documents for accuracy, communicate with government travelers, and assist with research and help desk tasks to ensure timely processing of travel requirements.

Ideal candidates have attention to detail, strong communication skills, and the ability to research and resolve travel-related issues while maintaining compliance with policies and regulations.

Qualifications

• AA/AS degree in a relevant field preferred.
• HS diploma with 4 years of relevant experience acceptable.
• 2 years of relevant professional experience preferred.
• Strong attention to detail and ability to identify and correct errors.
• Excellent written and verbal communication with Government travelers.
• Ability to interpret and apply established policies and regulations.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work independently and with teams.
• Active Secret clearance or ability to obtain Top Secret.

Responsibilities

• Review Government travel documents submitted through the Defense Travel System (DTS) for administrative accuracy and completeness.
• Identify and correct administrative errors in travel documents prior to Government approval.
• Review travel documentation for compliance with Government travel policies and the Joint Travel Regulations (JTR).
• Communicate orally and in writing with Government travelers regarding travel documents, administrative requirements, corrections, and other travel-related matters.
• Respond to traveler questions and provide assistance in resolving travel-related issues.
• Perform investigative research to identify and resolve travel program questions, discrepancies, and administrative issues.
• Provide help desk support to Government travelers and other program stakeholders.
• Research travel-related information and provide accurate guidance based on applicable policies, procedures, and regulations.
• Identify travel debts resulting from Certifying Official approval and assist with appropriate follow-up actions.
• Forward applicable travel debts for collection action when amounts are not paid directly by the traveler within the established due date.
• Maintain accurate records and documentation related to travel transactions, corrections, inquiries, and collection actions.
• Assist with other administrative and operational activities supporting the Government Travel Program as assigned.

Skills

Attention to detail

Written & verbal communication

Research abilities

Customer service

Security clearance readiness

Education

AA/AS degree preferred

HS diploma + 4 years experience acceptable

Job description

Akima Mission Optimization (AMO) is hiring a Junior Travel Specialist to support the Government Travel Program. You will review DTS travel documents for accuracy, communicate with government travelers, and assist with research and help desk tasks to ensure timely processing of travel requirements.

Ideal candidates have attention to detail, strong communication skills, and the ability to research and resolve travel-related issues while maintaining compliance with policies and regulations.