Travel Client Success Specialist
Dreamscape
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Benefits offered by this job
Job summary
Dreamscape is seeking a Travel Client Success Specialist to support clients from initial consultation through post-trip follow-up. This fully remote role emphasizes building lasting relationships, coordinating vacations, and delivering exceptional service.
You will research destinations, answer questions, maintain organized records, and ensure a smooth booking experience while enjoying flexible scheduling and training opportunities.
Qualifications
- Excellent customer service skills.
- Positive attitude and professionalism.
- Strong organizational skills.
- Self-motivated and dependable.
Responsibilities
- Build relationships with new and returning clients.
- Assist with vacation planning and reservation coordination.
- Research destinations and travel options.
- Answer client questions and provide ongoing support.
- Maintain organized client records.
- Ensure a smooth booking experience.
Skills
Job description
We're looking for motivated professionals who enjoy creating exceptional customer experiences. As a Travel Client Success Specialist, you'll help clients navigate every stage of the vacation planning process—from the initial consultation through their return home.
- Build relationships with new and returning clients
- Assist with vacation planning and reservation coordination
- Research destinations and travel options
- Answer client questions and provide ongoing support
- Maintain organized client records
- Ensure a smooth booking experience
- Excellent customer service skills
- Positive attitude
- Strong organizational skills
- Self-motivated and dependable
- Comfortable working remotely
- Ability to communicate professionally
- Fully remote position
- Flexible scheduling
- Training provided
- Access to leading travel suppliers
- Opportunities for professional growth
- Performance-based compensation
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