Travel Center Store Manager: Lead a Five-Star Team

Twenty-Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Twenty-Nine Palms Band of Mission Indians is seeking a Travel Center & Retail Manager to oversee operations, drive sales, manage inventory, and lead a team in a dynamic tribal enterprise. The role emphasizes strong customer service, budgeting, vendor relations, and compliance with tribal standards.

Responsibilities include staffing, training, and ensuring a Five Star experience for guests and team members, while maintaining profitability and a positive work culture across multiple locations.

Qualifications

• Bachelor’s degree preferred in related field or equivalent experience.
• 3–5 years supervisory/management experience in retail, travel stop, convenience store, grocery, or department store management.
• Strong verbal and written communication skills.

Responsibilities

• Oversee Travel Center and Retail operations, driving sales and profitability.
• Lead and coach Team Members to ensure service standards and Five Star Experience.
• Ensure compliance with regulatory and tribal standards and manage budgeting, scheduling, and inventory controls.
• Manage vendor negotiations to optimize cost/margin and develop promotional calendars.
• Maintain clean, welcoming environments and coordinate training and development of staff.

Skills

Customer service

Leadership

Communication skills

Staff management

Budgeting

Education

Bachelor’s degree or equivalent experience

3–5 years supervisory/management experience in retail/travel stop

Job description

The Twenty-Nine Palms Band of Mission Indians is seeking a Travel Center & Retail Manager to oversee operations, drive sales, manage inventory, and lead a team in a dynamic tribal enterprise. The role emphasizes strong customer service, budgeting, vendor relations, and compliance with tribal standards.

Responsibilities include staffing, training, and ensuring a Five Star experience for guests and team members, while maintaining profitability and a positive work culture across multiple locations.