Travel Assistant

Air Combat Command; Tyndall Air Force Base (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

Air Combat Command at Tyndall AFB, FL, seeks a Lead information desk associate to manage leisure travel services, tickets, and guidance for military members, DoD employees, and families. Responsibilities include planning itineraries, booking cruises, airfare, hotels, and vacation packages, and handling related duties such as vendor payments and monthly end reports.

Applicants will operate the ticketing computer systems, ensure accurate revenue processing, and uphold safety and house rules in a

Responsibilities

• Establish and administer commercial reservation and ticket services for a diverse leisure travel community including military, DoD employees, and dependents.
• Provide guidance and coordinate leisure travel information and referrals for individuals and groups.
• Assist customers with planning, researching domestic itineraries, cruises, airfare, lodging, and vacation packages; assist with related services as needed.
• Maintain registry for resale lot; use computer systems for electronic ticketing and fund management; ensure proper fee collection and receipts.

Job description

About the position

This position will be assigned to the Information Tickets and Travel office located at Tyndall AFB, FL.

Key Responsibilities

Including my not limited to: Primarily responsible in establishing and administering commercial reservation and ticket services to a diverse leisure travel community that includes military, active and retired, civilian contractors, and DoD employees from all branches of the service, as well as their family members. Provides clear and accurate guidance and coordination of the leisure travel information and referral services for both individual and group customers.

Assists customers in planning, researching and developing domestic itinerary for cruises ground transpiration airfare, and hotel accommodations ticket sales, and vacation packages. May assist when needed with FedEx Office services, balloon operation, fax services, resale lot and RV Storage registration to customers. Maintain registry for a resale lot. Use computer system and software for electronic ticketing and fund management.

Assists in maintaining equipment and reports missing or damaged equipment to supervisor. Carries out proper closing and opening procedures as directed. Ensures safety and house rules. Ensures that fees are collected, receipts are issued and maintained, revenue is appropriately processed. May assist in processing vendor payment and/or accomplishing end of month report. Perform other duties as assigned.

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Which agency is hiring for this position?

This position is with Air Combat Command, Department of the Air Force.

What is the salary for this position?

The posted pay range is $15 - $17/hr.

What is the application deadline?

Applications close on 2026-10-07.

Who is eligible to apply?

This position is open under the 'Mspouse' hiring path.