Travel Area Manager

Ben & Jerrys CT/RI/NJ; Hoboken (NJ); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A well-known ice cream brand is hiring a Traveling Area Manager based in New Jersey to oversee multiple locations. This role involves direct support for store operations, staff training, and ensuring optimal guest experiences. Candidates should have 2+ years of management experience in food service or retail and possess reliable transportation. Join a company focused on joy, justice, and community building.

Qualifications

• 2+ years of experience in food service or retail management.
• Flexible and hands-on attitude for various tasks.
• Excellent people skills and team leadership experience.
• Strong problem-solving and time management abilities.
• Reliable transportation and valid driver's license.
• Willingness to work evenings, weekends, and peak seasonal hours.

Responsibilities

• Travel between 3 store locations on a rotating basis.
• Support store managers with daily operations, staffing, and training.
• Fill in for leadership gaps during vacations or transitions.
• Identify operational inefficiencies and help implement improvements.
• Help onboard and train new staff, instilling brand values.
• Ensure shops deliver consistent, euphoric guest experiences.
• Monitor store performance and provide feedback to upper leadership.
• Represent the brand at community events or in-store promotions as needed.

Skills

Food service or retail management

People skills

Problem-solving

Time management

Job description

Overview

Traveling Area Manager Multi-Location Support Hero

Location: Based in New Jersey, traveling between 405 Washington St Hoboken NJ, 22 Riverwalk Pl West New York NJ, and 104 Franklin Ave Ridgewood NJ.

Status: Full-Time | Must have reliable transportation

About the Role:

We're looking for a hands-on, high-energy Traveling Area Manager to float between our three scoop shops, jumping in wherever help is needed. Whether it\'s stepping behind the counter during a rush, coaching a shift lead, or supporting a grand opening or local event, you\'ll be a key part of keeping our shops running smoothly and our team feeling supported.

Responsibilities

• Travel between 3 store locations on a rotating or as-needed basis
• Support store managers with daily operations, staffing, and training
• Fill in for leadership gaps (vacations, call-outs, transitions)
• Identify operational inefficiencies and help implement improvements
• Help onboard and train new staff, including instilling Ben & Jerry\'s brand values
• Ensure each shop delivers consistent, euphoric guest experiences
• Monitor store performance and provide feedback to GMs and upper leadership
• Represent the brand at community events or in-store promotions as needed

Qualifications

• 2+ years of experience in food service or retail management (multi-unit experience a plus!)
• A flexible, roll-up-your-sleeves attitude you\'re not afraid to scoop ice cream, scrub counters, or lead a team meeting
• Excellent people skills and team leadership experience
• Strong problem-solving and time management abilities
• Reliable transportation and a valid driver\'s license
• Willingness to work evenings, weekends, and peak seasonal hours

Why Ben & Jerry\'s?

We\'re more than just ice cream we\'re about joy, justice, and building a better community. As a Traveling Area Manager, you\'ll play a huge part in creating that magic across every shop you touch.