TRAVEL AND LOGISTICS COORDINATOR

General Infomatics, Inc.; McLean (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

PTO

Holidays

Job summary

General Infomatics, Inc. in McLean, VA is seeking a Travel and Logistics Coordinator to manage commercial travel, lodging, and related logistics for a STEM internship program.

The role requires professionalism, responsiveness, and adherence to program policies. You will coordinate airfare, housing, and ground transportation, serve as primary point of contact for interns and vendors, process travel authorizations and reimbursements, and help onboard and offboard participants while maintaining

Qualifications

• 2+ years of experience in customer service.
• Active Secret clearance or ability to obtain/transfer one (US citizenship required).
• Professional demeanor with strong interpersonal skills; able to communicate with warmth and empathy while maintaining firm adherence to program policies and procedures.
• Excellent written and verbal communication skills; comfortable interfacing with interns, government stakeholders, and vendors.
• Ability to adapt to changing environments and learn new skills.
• Ability to maintain confidentiality in handling sensitive information.
• Strong organizational skills with the ability to manage multiple travelers and moving logistics simultaneously.
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Coordinate commercial travel arrangements (airfare, lodging, ground transportation) for STEM interns and program staff, booking directly through commercial travel platforms/agencies; arrange rental cars as needed based on site location and intern schedule.
• Serve as the primary point of contact for intern travel questions, itinerary changes, and logistical issues, resolving disruptions (cancellations, delays, medical issues) in real time.
• Process travel authorizations, expense reports, and reimbursements; track expenditures against the program travel budget.
• Coordinate housing/lodging arrangements at program sites, including move-in/move-out logistics.
• Maintain travel and logistics tracking systems to monitor intern arrivals, departures, and status.
• Liaise with program managers, host site POCs, and vendors (hotels, rental car companies, travel agencies) to ensure smooth execution.
• Support intern onboarding - recruitment/selection under Program Manager direction, ATS recordkeeping, new-hire paperwork, orientation scheduling, and badge/access and first-day logistics.
• Report time tracking accurately and timely to support invoicing.
• Help coordinate and document intern performance, conduct, or accommodation issues, escalating to HR leadership and Program Managers as appropriate.
• Assist with offboarding logistics at close of internship (final paperwork, equipment/badge return, exit coordination) and maintain accurate program records to support reporting requirements and contract deliverables

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Excel

Adaptability

Confidentiality

Time management

Organizational skills

Tools

MS Office Suite

Travel management platforms

Job description

General Infomatics, Inc. is a trusted partner to U.S. government agencies nationwide, delivering program support, healthcare services, strategic technology solutions, and knowledge management under the highest standards of integrity and excellence. At our core, we believe our greatest strength is our people - talented individuals from all walks of life who share a commitment to service. We are especially proud to champion veterans, transitioning personnel, military spouses, and military families, offering meaningful careers where their sacrifice and skills are recognized and valued.

We are looking for a Travel and Logistics Coordinator for a full-time position in McLean, VA. (Onsite).

Summary

The Travel and Logistics Coordinator manages commercial travel, lodging, and logistics for a TRMC-sponsored STEM internship program. The role requires a professional, approachable manner paired with the discipline to enforce program policies and procedures fairly and consistently.

Key Responsibilities include but are not limited to:

• Coordinate commercial travel arrangements (airfare, lodging, ground transportation) for STEM interns and program staff, booking directly through commercial travel platforms/agencies; arrange rental cars as needed based on site location and intern schedule
• Serve as the primary point of contact for intern travel questions, itinerary changes, and logistical issues, resolving disruptions (cancellations, delays, medical issues) in real time
• Process travel authorizations, expense reports, and reimbursements; track expenditures against the program travel budget
• Coordinate housing/lodging arrangements at program sites, including move-in/move-out logistics
• Maintain travel and logistics tracking systems to monitor intern arrivals, departures, and status
• Liaise with program managers, host site POCs, and vendors (hotels, rental car companies, travel agencies) to ensure smooth execution
• Support intern onboarding - recruitment/selection under Program Manager direction, ATS recordkeeping, new-hire paperwork, orientation scheduling, and badge/access and first-day logistics
• Report time tracking accurately and timely to support invoicing
• Help coordinate and document intern performance, conduct, or accommodation issues, escalating to HR leadership and Program Managers as appropriate
• Assist with offboarding logistics at close of internship (final paperwork, equipment/badge return, exit coordination) and maintain accurate program records to support reporting requirements and contract deliverables

Required Qualifications

• 2+ years of experience in customer service
• Active Secret clearance or ability to obtain/transfer one (US citizenship required)
• Professional demeanor with strong interpersonal skills; able to communicate with warmth and empathy while maintaining firm adherence to program policies and procedures
• Excellent written and verbal communication skills; comfortable interfacing with interns, government stakeholders, and vendors
• Ability and eagerness to adapt to changing environments and learn new skills.
• Ability to maintain confidentiality in handling sensitive information
• Strong organizational skills with the ability to manage multiple travelers and moving logistics simultaneously
• Proficiency in Microsoft Office, particularly Excel

Preferred Qualifications

• Some accounting experience/knowledge
• Experience with commercial travel management platforms
• Prior experience supporting student, intern, or early-career talent programs
• Able to adapt to a fast-paced, detail-driven role supporting a high-visibility government STEM program
• Some travel may be required (10% or less)

If you are a highly motivated individual with a strong work ethic and a passion for delivering successful projects, we want to hear from you.

SALARY AND BENEFITS

• Competitive salary
• Health, Dental, Vision, and other ancillary benefits
• PTO and holidays

Come join our team!

We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.

General Infomatics (GI) is a minority-owned, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

Gold Hire Vets Medallion - Department of Labor

Member of the Military Spouse Employment Partnership - Department of Defense

Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

Certified V3 (Virginia Values Veterans) Company - Commonwealth of Virginia

Equal opportunity/Affirmative action employer

Must have a successful adjudication for a secret clearance.

Please ensure your resume is accurate and updated when applying for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or misrepresentation will automatically disqualify the candidate.