Travel Agent - Clive, IA

acg; Clive (IA); Presencial; USD 31.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus

Descripción de la vacante

Auto Club Group in Clive, IA is seeking a Travel Sales Agent to drive revenue growth and deepen member engagement through consultative sales of travel, membership, and financial products. The role focuses on building long-term relationships and delivering exceptional customer experiences.

Daily duties include planning complex itineraries, handling reservations, and using lead generation tools to expand the book of business. A base plus commissions structure provides uncapped earning potential.

Formación

• High school diploma or equivalent.
• 1 year of business-to-consumer sales experience.

Responsabilidades

• Drive revenue growth and deepen member engagement through consultative sales.
• Promote travel, membership and financial products to AAA members.
• Handle end-to-end travel planning for domestic and international itineraries.
• Meet sales goals and leverage lead-generation systems.

Conocimientos

1-year B2C sales

Educación

High school diploma or equivalent

Descripción del empleo

Job Type: Full time

Exempt/Non Exempt: Hourly

Job Description:

$1,500 to $3,000 Signing Bonus (Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)

Location Details: Clive, IA

Position Schedule / Shift: Monday - Friday 8:30 am - 5:30 pm

Position Summary

Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.

Key Responsibilities

• Sales Growth & Business Development
• Generate new sales, retain existing members and grow ACG's overall book of business through multiple product offerings.
• Drive new business with competitive products and help retain The Auto Club Group's 13+ million members.
• Member Relationship Management
• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings.
• Receive and champion customer concerns through to resolution.
• Sales Goals & Product Expertise
• Achieve assigned travel, membership, and credit card sales goals.
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.
• Travel Planning & Booking Support
• Prepare complex and/or large-scale domestic and international travel packages.
• Complete reservations and advise clients regarding documentation requirements.
• Make necessary travel arrangements, including reservations, payment collection, and document processing.
• Lead Generation & Technology Adoption
• Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system.
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.

Required Qualifications

• High school diploma or equivalent
• 1-year business to consumer sales

Work Environment

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation:

• Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path
• Base pay (non-exempt) Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater.
• Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales.
• Guaranteed commission payouts: We invest in your success as you build your travel sales career.
• Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus.
• Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime.
• Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven.

Exclusive Travel Perks

Sales Support That Helps You Succeed

• Free leads, with priority placed on prospects who are most likely to travel.
• In-office travel events and walk-in traffic help drive daily sales opportunities.
• Direct-to-consumer marketing supports Travel Agents and helps generate interest.
• Exclusive Preferred Partner discounted rates and member benefits help you close the sale.
• AAA Members travel more than average consumers, giving you access to an engaged travel audience.

Tools &

Team Support to Reduce Administrative Work

• Inside support structure designed to reduce administrative work.
• Support from Air Desk and Inside Sales Agents.
• Interactive group system that provides a seamless booking process.

Training, Certifications & Development

• Free Travel Partner training certifications provided.
• Travel benefits for completing online training programs, which may result in free or reduced travel.
• Familiarization tours and cruises offered through developmental programs at no cost.

Exclusive Travel Agent Benefits

• International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and car rental discounts and deeply discounted rates from cruise and tour partners.
• Complimentary membership with the American Society of Travel Advisors (ASTA).

Benefits:

• At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
• Health &