Travel Agent - Clive, IA
ACS Auto Club Services, Inc.
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Benefits offered by this job
Job summary
The Auto Club Group in Clive, IA is seeking a results-driven Sales & Travel Advisor to drive revenue through consultative travel sales and end-to-end planning for domestic and international itineraries.
Responsibilities include building a base of repeat clients, leveraging digital tools, and achieving travel, membership, and card sales goals while working a Monday–Friday schedule in-office.
Qualifications
- High school diploma or equivalent; 1 year of B2C sales experience.
- Ability to meet sales goals and utilize referrals and lead generation systems.
- Experience with travel planning and end-to-end bookings for domestic and international itineraries.
Responsibilities
- Generate new sales and grow ACG’s book of business across multiple product offerings.
- Establish and grow relationships with AAA Members to maximize experience and drive revenue.
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, memberships and related travel products.
- Prepare complex domestic and international travel packages and manage bookings and documentation.
Skills
Education
Job description
Full time
Hourly
$1,500 to $3,000 Signing Bonus (Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)
Clive, IA
Monday - Friday 8:30 am – 5:30 pm
Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.
Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members.
Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Receive and champion customer concerns through to resolution.
Achieve assigned travel, membership, and credit card sales goals. Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.
Prepare complex and/or large-scale domestic and international travel packages. Complete reservations and advise clients regarding documentation requirements. Make necessary travel arrangements, including reservations, payment collection, and document processing.
Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system. Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
High school diploma or equivalent 1-year business to consumer sales
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). Compensation: Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path Base pay (non-exempt) Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater. Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales. Guaranteed commission payouts: We invest in your success as you build your travel sales career. Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus. Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime. Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven. Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
- Sales Support That Helps You Succeed Free leads, with priority placed on prospects who are most likely to travel.
- In-office travel events and walk-in traffic help drive daily sales opportunities.
- Direct-to-consumer marketing supports Travel Agents and helps generate interest.
- Exclusive Preferred Partner discounted rates and member benefits help you close the sale.
- AAA Members travel more than average consumers, giving you access to an engaged travel audience.
- Inside support structure designed to reduce administrative work.
- Support from Air Desk and Inside Sales Agents.
- Interactive group system that provides a seamless booking process.
- Free Travel Partner training certifications provided.
- Travel benefits for completing online training programs, which may result in free or reduced travel.
- Familiarization tours and cruises offered through developmental programs at no cost.
- Exclusive Travel Agent Benefits International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and car rental discounts and deeply discounted rates from cruise and tour partners.
- Complimentary membership with the American Society of Travel Advisors (ASTA).
- Health & Wellness Medical plans with multiple coverage options, including HSA eligibility.
- Prescription drug coverage.
- Dental and vision benefits.
- Employee Assistance Program (confidential support services).
- Financial Protection & Insurance Company-paid basic life insurance.
- Optional supplemental life insurance and dependent coverage.
- Short-term and long-term disability coverage.
- Critical illness, accident, and pet insurance options.
- Retirement & Savings 401(k) plan to support long-term financial goals.
- 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
- Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
- Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
- Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
- Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
- Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
- Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
- Paid leave programs, including parental, bereavement, jury duty, and military leave.
- Tuition assistance Professional certification support with 100% reimbursement for eligible programs.
- Opportunities for career development and advancement.
- Additional Perks Complimentary AAA membership with roadside assistance and travel discounts. Adoption assistance program.
This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified.
Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position. The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13+ million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. If you have a disability and require an accommodation to help you complete our employment application process, please send an email to Talentacquisition@acg.aaa.com indicating the accommodation / assistance needed and a member of the Talent Acquisition Team will follow up to assist you within 2 business days.
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