Travel Agent - Tampa, FL (Bruce B Downs Blvd)

AAA-The Auto Club Group; Tampa (FL); Presencial; USD 31.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus $1,500–$3,000

In-office travel events

Free travel partner training

Descripción de la vacante

AAA-The Auto Club Group is seeking an in-office Travel Sales Specialist to drive revenue by developing new business, retaining members, and promoting a broad portfolio of travel, membership, and financial products. You’ll deliver consultative experiences, manage complex itineraries, and leverage lead systems for repeat bookings.

The role emphasizes sales goals, use of digital tools, and building a strong, lasting client base with uncapped earning potential.

Formación

• High school diploma or equivalent.
• 1 year of business-to-consumer sales.

Responsabilidades

• Generate new sales and grow ACG's overall book of business through multiple product offerings.
• Establish and grow relationships with AAA Members to maximize their experience and drive repeat travel bookings.
• Achieve assigned travel, membership, and credit card sales goals and promote AAA products and services.
• Provide complex travel planning and booking support for domestic and international itineraries.
• Leverage referrals and the AAA ACG lead system to build client business.

Conocimientos

Sales experience

Customer service

Travel planning

Educación

High school diploma or equivalent

Descripción del empleo

$1,500 to $3,000 Signing Bonus

Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group

• Tampa, FL

Job Type

Full time

Exempt/Non Exempt

Hourly

Job Description

$1,500 to $3,000 Signing Bonus

Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group

Location Details:

• Tampa, FL

Position Schedule / Shift

• Monday - Friday 8:30 am – 5:30 pm

Position Summary

Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.

Key Responsibilities

Sales Growth & Business Development

• Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings.
• Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members.

Member Relationship Management

• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings.
• Receive and champion customer concerns through to resolution.

Sales Goals & Product Expertise

• Achieve assigned travel, membership, and credit card sales goals.
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.

Travel Planning & Booking Support

• Prepare complex and/or large-scale domestic and international travel packages.
• Complete reservations and advise clients regarding documentation requirements.
• Make necessary travel arrangements, including reservations, payment collection, and document processing.

Lead Generation & Technology Adoption

• Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system.
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.

Required Qualifications

• High school diploma or equivalent
• 1-year business to consumer sales

Work Environment

• This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path

• Base pay (non-exempt)
• Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater.
• Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales.
• Guaranteed commission payouts: We invest in your success as you build your travel sales career.
• Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus.
• Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime.
• Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven.

Exclusive Travel Perks

Sales Support That Helps You Succeed

• Free leads, with priority placed on prospects who are most likely to travel.
• In-office travel events and walk-in traffic help drive daily sales opportunities.
• Direct-to-consumer marketing supports Travel Agents and helps generate interest.
• Exclusive Preferred Partner discounted rates and member benefits help you close the sale.
• AAA Members travel more than average consumers, giving you access to an engaged travel audience.

Tools & Team Support to Reduce Administrative Work

• Inside support structure designed to reduce administrative work.
• Support from Air Desk and Inside Sales Agents.
• Interactive group system that provides a seamless booking process.

Training, Certifications & Development

• Free Travel Partner training certifications provided.
• Travel benefits for completing online training programs, which may result in free or reduced travel.
• Familiarization tours and cruises offered through developmental programs at no cost.

Exclusive Travel Agent Benefits

• International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and car rental discounts and deeply discounted rates from cruise and tour partners.
• Complimentary membership with the American Society of Travel Advisors (ASTA