Trauma‑Informed Youth Engagement Specialist

Quality Placement Authority (QPA); Chicago (IL); On-site; USD 22,000 - 33,000; Full time

Job summary

Quality Placement Authority (QPA) is seeking a Youth Engagement Specialist (YES) to provide direct, individualized support to youth in residential and drop-in programs in our community. The YES helps create a safe and welcoming environment while applying trauma-informed, strengths-based approaches to support youth through daily activities and moments of crisis.

The role emphasizes crisis intervention, group facilitation, and collaboration with staff to ensure youths’ basic needs, safety, and

Qualifications

• Bachelor's degree in social work or related field OR High School Diploma/GED with 5+ years of relevant experience.
• Strong communication, crisis intervention, and teamwork skills.
• Cultural competency and ability to support diverse youth, including LGBTQIA+ youth.
• Willingness to obtain CPR/First Aid and administer Narcan.
• Ability to pass background and MVR checks.
• Ability to lift up to 25 lbs and perform light physical work.
• Basic Microsoft Office skills; willingness to learn ETO

Responsibilities

• Supervise and engage youth in daily activities while maintaining a safe, inclusive environment
• Support youth using Trauma-Informed Care, Harm Reduction, and Positive Youth Development practices
• Assist with individualized success plans and daily goal setting
• Facilitate groups, activities, and peer support meetings
• Assist youth with basic needs (meals, laundry, showers, lockers)
• Serve meals and prepare/distribute lunch bags as needed
• Conduct safety procedures including bag checks, and room searches
• Escort youth to appointments and off-site activities
• Document interactions, incidents, and services in systems such as ETO
• Maintain confidentiality and follow all mandated reporting and safety guidelines
• Participate in trainings, meetings, and onboarding of new staff

Skills

Strong communication

Crisis intervention

Teamwork

Education

Bachelor's degree in social work or related field

High School Diploma/GED with 5+ years of relevant experience

Tools

Microsoft Office

ETO

Job description

Quality Placement Authority (QPA) is seeking a Youth Engagement Specialist (YES) to provide direct, individualized support to youth in residential and drop-in programs in our community. The YES helps create a safe and welcoming environment while applying trauma-informed, strengths-based approaches to support youth through daily activities and moments of crisis.

The role emphasizes crisis intervention, group facilitation, and collaboration with staff to ensure youths’ basic needs, safety, and