Trauma-Informed Visitation Monitor II

Family Service; San Antonio (TX); Hybrid; USD 30,000 - 45,000; Full time

Job summary

A community support agency in San Antonio is seeking a Visitation Monitor II to oversee family visitations and ensure safety during client interactions. The ideal candidate will have at least one year of experience in social services, strong bilingual communication skills in English and Spanish, and sensitivity to cultural differences. Responsibilities include managing visitations, conducting client interviews, and maintaining confidentiality. The role requires flexibility to work evenings and weekends as needed.

Qualifications

• At least one year of experience in a social service program.
• Experience requiring face-to-face customer contact.
• Ability to maintain client confidentiality.

Responsibilities

• Manage office in absence of Service Coordinator during non-traditional hours.
• Conduct intake interviews with custodial and non-custodial parents.
• Document all case activity and record relevant incidents in the case file.

Skills

Fluent in English and Spanish

Cultural sensitivity

Communication skills

Education

High school diploma or GED equivalent

Associate’s or Bachelor’s degree (actively pursuing)

Job description

A community support agency in San Antonio is seeking a Visitation Monitor II to oversee family visitations and ensure safety during client interactions. The ideal candidate will have at least one year of experience in social services, strong bilingual communication skills in English and Spanish, and sensitivity to cultural differences. Responsibilities include managing visitations, conducting client interviews, and maintaining confidentiality. The role requires flexibility to work evenings and weekends as needed.