Trauma‑Informed Victim Advocate & Case Manager

FriendlyHouse Inc.; Phoenix (AZ); Hybrid; USD 24,493 - 28,474; Full time

Job summary

FriendlyHouse Inc. is looking for a Survivor Support Specialist in Phoenix, AZ. This full-time position focuses on managing caseloads and providing individualized support to victims of crime. Responsibilities include crisis intervention, safety planning, court accompaniment, and connecting clients with essential community resources. Required educational qualifications include a High School GED or equivalent, with an Associate or Bachelor's degree preferred, along with strong interpersonal communication skills. The position operates on a hybrid model and offers a salary range of $17.78 - $20.67 per hour.

Qualifications

• Must be 21 years of age or older.
• Driver’s license and reliable transportation required.
• Must have or be able to obtain DPS Level 1 fingerprint clearance card.

Responsibilities

• Provide individualized supportive services such as crisis intervention, safety planning.
• Court accompaniment for support.
• Ensure confidentiality of clients.

Skills

Crisis intervention skills

Interpersonal communication

Knowledge of victimization

Education

High School GED or equivalent

Associate or Bachelor's degree in related field

Job description

FriendlyHouse Inc. is looking for a Survivor Support Specialist in Phoenix, AZ. This full-time position focuses on managing caseloads and providing individualized support to victims of crime. Responsibilities include crisis intervention, safety planning, court accompaniment, and connecting clients with essential community resources. Required educational qualifications include a High School GED or equivalent, with an Associate or Bachelor's degree preferred, along with strong interpersonal communication skills. The position operates on a hybrid model and offers a salary range of $17.78 - $20.67 per hour.