Trauma-Informed Victim Advocate - 24/7 Support

The Salvation Army USA Eastern Territory; Philadelphia (Philadelphia County); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Pension plan

Health care coverage

Supplemental insurance

Flexible Spending Accounts

Public Student Loan Forgiveness

Meaningful mission

Job summary

The Salvation Army USA Eastern Territory in Philadelphia seeks an Anti-Human Trafficking Victim Advocate to provide trauma-informed support to clients referred through the PAD program. You will screen, assess, and coordinate aftercare services with partner agencies, ensuring victim-centered care.

Work schedule is full-time, 9am-5pm, with some evenings and travel; a BSW or related degree is required (MSW preferred) and a valid driver’s license is essential. Bilingual in Spanish preferred.

Qualifications

• BSW or related degree required; MSW preferred.
• Two years of experience in human trafficking victim services or related field.
• Experience with trauma-informed care; Sanctuary Model preferred.
• Valid driver’s license and reliable transportation.
• Spanish bilingual preferred; Mandated Reporter training within 30 days of employment.

Responsibilities

• Conduct initial screening and intake for New Day PAD program.
• Manage 24/7 hotline and coordinate services for victims.
• Provide trauma-informed care and victim-centered services.
• Offer mobile case management and accompany clients to appointments.
• Develop individualized trauma-informed service plans for self-sufficiency.
• Link clients to employment, education, health, legal, and financial resources.
• Build rapport with local law enforcement for victim-centered policies.
• Maintain confidential case notes and data in the Community Services database.
• Manage a direct service caseload of 15-20 clients.
• Perform related duties as assigned.

Skills

Trauma-informed care

Professional communications

Bilingual Spanish (preferred)

Education

BSW or related degree

MSW preferred

Tools

Sanctuary Model

Job description

The Salvation Army USA Eastern Territory in Philadelphia seeks an Anti-Human Trafficking Victim Advocate to provide trauma-informed support to clients referred through the PAD program. You will screen, assess, and coordinate aftercare services with partner agencies, ensuring victim-centered care.

Work schedule is full-time, 9am-5pm, with some evenings and travel; a BSW or related degree is required (MSW preferred) and a valid driver’s license is essential. Bilingual in Spanish preferred.