Trauma-Informed START Coordinator — Crisis & Community Care

Hirebridge; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

JEVS is seeking a START Coordinator to provide community-based assessment, crisis prevention, planning, and therapeutic coordination. You will stabilize individuals in crisis and strengthen natural support systems within an integrated service delivery model.

The role offers opportunities to lead person-centered planning, build cross-system collaboration, and apply trauma-informed care principles in a supportive clinical team environment.

Qualifications

• Experience coordinating clinical services in IDD/mental health settings.
• Ability to conduct assessments and develop CSCPIPs.
• Strong crisis response and on-call capabilities.
• Familiarity with trauma-informed practice.

Responsibilities

• Clinical Coordination & Support: manage a caseload of individuals with dual diagnoses; develop CSCPIPs using strengths-based, trauma-informed approaches; conduct assessments with the clinical team and natural supports; coordinate additional therapeutic supports.
• Systems Integration & Community Collaboration: serve as a clinical liaison across systems; maintain relationships with families and external providers; facilitate interdisciplinary support meetings.
• Crisis Response & On-Call Support: share in 24/7 on-call rotation; provide timely crisis response (within 1 hour telephonically; within 2 hours face-to-face); post-crisis debriefing.
• Documentation & Compliance: ensure timely documentation in SIRS and EMR; track outcomes; support admissions, discharges, and transitions.
• Professional Growth & Training: participate in trainings and conferences; contribute to team learning; obtain START-related certifications.

Skills

Caseload management

Trauma-informed care

Cross-system collaboration

Crisis intervention

Interdisciplinary teamwork

Job description

JEVS is seeking a START Coordinator to provide community-based assessment, crisis prevention, planning, and therapeutic coordination. You will stabilize individuals in crisis and strengthen natural support systems within an integrated service delivery model.

The role offers opportunities to lead person-centered planning, build cross-system collaboration, and apply trauma-informed care principles in a supportive clinical team environment.