Trauma-Informed Social Services Assistant

Axess Family Services, Inc.; Lorain (OH); On-site; USD 30,000 - 41,000; Full time

Job summary

Axess Family Services, Inc. is seeking a Social Service Assistant for Valor Lorain to support trauma-informed care, coordinate services with agencies, and assist clients in shelter settings. This full-time role emphasizes group activities and administrative duties to uphold high service standards.

The position requires crisis intervention experience, strong communication, and a valid Ohio driver’s license. Flexible scheduling is available within a 40-hour work week.

Qualifications

• Experience in crisis intervention preferred.
• Ability to apply trauma-informed care to support clients.
• Strong communication with staff and clients in stressful situations.
• Working knowledge of community services.
• Proficiency with Microsoft Word.
• Must have a valid Ohio driver's license.
• Clear criminal background check required.
• Ability to lift up to 25 pounds.
• Reliable transportation and a phone.

Responsibilities

• Assist in the efficient operation of the facility and its therapeutic programming.
• Support clients at shelter entrances and throughout their stay with case management and coordination with agencies.
• Improve clients' quality of life in shelters and promote independence.
• Lead voluntary groups (book club, yoga, etc.) to foster positive interactions.
• Perform daily administrative duties and maintain records and supplies.
• Ensure compliance with policies, COA regulations, and safety requirements.
• Attend staff meetings and trainings, report for assigned shifts.

Skills

Crisis intervention

Trauma-informed care

Communication skills

Knowledge of community services

Microsoft Word

Driver's license (Ohio)

Criminal background check

Lifting ability

Reliable transportation/phone

Education

High School Diploma or GED

CPR/First Aid Certification

Job description

Axess Family Services, Inc. is seeking a Social Service Assistant for Valor Lorain to support trauma-informed care, coordinate services with agencies, and assist clients in shelter settings. This full-time role emphasizes group activities and administrative duties to uphold high service standards.

The position requires crisis intervention experience, strong communication, and a valid Ohio driver’s license. Flexible scheduling is available within a 40-hour work week.