Trauma-Informed Shift Lead — Youth Residential Care

Wedgwood Christian Services; Grand Rapids (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

403(b) with employer match

Medical, dental, and vision coverage

Health Savings & Flexible Spending

Employer-paid short- and long-term

Life insurance (up to 2x salary)

PSLF eligible employer

Pet Insurance

Legal Insurance

Employee Assistance Program

On-site gymnasium & 24-hour wellness

Beautiful on-campus walking trail

Tuition discounts through community

Job summary

Wedgwood Christian Services is seeking a Shift Supervisor for the Transitional Living Program in West Michigan. The role leads a trauma-informed residential treatment team serving adolescents (ages 15-18) and oversees daily operations to ensure high-quality care.

You will mentor staff, coordinate coverage, supervise documentation and medication administration, and support individualized treatment plans in a structured, therapeutic environment. A passion for youth advocacy is essential.

Qualifications

• At least 20 years of age.
• High school diploma or GED.
• Valid driver’s license.
• Ability to lift 50 lbs. and safely perform physical interventions when necessary.
• Ability to bend, twist, and support movement in a residential setting.
• Alignment with Wedgwood’s Statement of Faith, vision, and values.

Responsibilities

• Provide direction to direct care staff during assigned shifts.
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support.
• Ensure completion of all shift responsibilities, including documentation, medication administration, and scheduled programming.
• Support and guide staff in implementing individualized treatment plans.
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion.
• Assist with onboarding and training of new staff as assigned.
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model® (safety, emotional intelligence, open communication, and social learning).
• Build mentoring relationships with youth using trauma-informed and relationship-based approaches.

Skills

Leadership

Trauma-informed care

Staff coaching

Crisis intervention

Education

Social Work

Counseling

Human Services

Criminal Justice

Behavioral Health or related field

Job description

Wedgwood Christian Services is seeking a Shift Supervisor for the Transitional Living Program in West Michigan. The role leads a trauma-informed residential treatment team serving adolescents (ages 15-18) and oversees daily operations to ensure high-quality care.

You will mentor staff, coordinate coverage, supervise documentation and medication administration, and support individualized treatment plans in a structured, therapeutic environment. A passion for youth advocacy is essential.