Trauma‑Informed Shelter Support Specialist (Evening Shifts)

Mercy House; Bakersfield (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mercy House in Bakersfield, CA is seeking a Shelter Specialist to provide supportive services for the Emergency Shelter Program during assigned shifts. The role includes shelter setup, maintaining cleanliness, and crisis-intervention delivery.

You will work with a diverse population, emphasize trauma-informed, housing-focused care, and assist with logistics, patrols, and vendor orders. Fluency in Spanish is a valued asset.

Qualifications

• Experience delivering crisis intervention in shelter or similar settings.
• Ability to provide trauma-informed care and housing-focused services.
• Excellent communication and ability to work with diverse populations.

Responsibilities

• Assist with shelter setup, maintain cleanliness and safety of the facility, and monitor operations during shifts.
• Support guests with housing-focused discussions and progress toward housing goals.
• Record daily activities, assist with orders, and manage service calendars.
• Conduct neighborhood patrols to minimize impact on the surrounding community.

Skills

Crisis intervention

Trauma-informed care

Housing-focused approach

Spanish language

Job description

Mercy House in Bakersfield, CA is seeking a Shelter Specialist to provide supportive services for the Emergency Shelter Program during assigned shifts. The role includes shelter setup, maintaining cleanliness, and crisis-intervention delivery.

You will work with a diverse population, emphasize trauma-informed, housing-focused care, and assist with logistics, patrols, and vendor orders. Fluency in Spanish is a valued asset.