Trauma-Informed Shelter Safety Specialist

Mercy House; Bakersfield (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Mercy House in Bakersfield, CA is seeking a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program. The role requires a flexible schedule including some weekends, mornings, evenings and holidays, with a focus on safety, trauma-informed care, and helping guests move toward housing.

Fluency in Spanish is a valued asset and dependable transportation is required.

Qualifications

• Possession of a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
• Ability to perform crisis intervention as needed.
• Ability to complete job duties that are guest focused, trauma informed, and housing focused.
• Reliable transportation required.
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs.
• Detail-oriented and computer proficient in Microsoft Word and Excel required.

Responsibilities

• Shelter Support: Ensure a safe and client-focused environment for guests to quickly end their homelessness.
• Assist with implementing shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services.
• Encourage and discuss progress toward housing with shelter guests.
• Assist with shelter setup and maintenance.
• Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning up spills.
• Assist with receiving and verifying orders from vendors, completing tally sheets.
• Post and update signs and service calendars.
• Audio equipment setup and monitoring.
• Assist with organization of supplies and facilities needs.
• Conduct neighborhood patrols to minimize potential impact on the surrounding community.
• Administration: Oversee administrative duties that support program services.
• Assist with keeping detailed daily summary sheets.
• Assist with record keeping and reporting.
• Miscellaneous: Assist with guest services and program activities if necessary.
• Complete ad hoc projects as appointed by Supervisor.

Skills

Dependability

Responsibility

Effective communication

Respectful communication

Spanish language fluency

Detail-oriented

Multitasking

Tools

Microsoft Word

Microsoft Excel

Job description

Mercy House in Bakersfield, CA is seeking a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program. The role requires a flexible schedule including some weekends, mornings, evenings and holidays, with a focus on safety, trauma-informed care, and helping guests move toward housing.

Fluency in Spanish is a valued asset and dependable transportation is required.