Trauma-Informed Shelter Services Specialist

Safe Horizon; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A community support organization is seeking a dedicated individual to provide essential support in its emergency shelter program. Responsibilities include conducting emergency intakes, providing crisis intervention, and assisting clients with their immediate needs. A high school diploma and relevant experience are required. Candidates must be willing to obtain specific fire safety certifications shortly after employment. This role emphasizes a trauma-informed, client-centered approach within a respectful and empathetic environment.

Qualifications

• Two years relevant experience in a similar role.
• Ability to respond to client needs with neutrality.
• Must obtain specific fire safety certifications within 3 months.

Responsibilities

• Conduct emergency shelter intakes and assess safety needs.
• Provide crisis intervention and stabilize client reactions.
• Assist with admission and discharge processes for clients.
• Organize donations and ensure compliance with safety mandates.

Skills

Trauma-informed approach

Crisis intervention

Client-centered practice

Basic computer skills

Education

High School Diploma/GED

Job description

A community support organization is seeking a dedicated individual to provide essential support in its emergency shelter program. Responsibilities include conducting emergency intakes, providing crisis intervention, and assisting clients with their immediate needs. A high school diploma and relevant experience are required. Candidates must be willing to obtain specific fire safety certifications shortly after employment. This role emphasizes a trauma-informed, client-centered approach within a respectful and empathetic environment.