Trauma-Informed Shelter Safety Specialist

Mercy House; Bellflower (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Mercy House is seeking a Safety Specialist to provide supportive services and logistical support for the Emergency Shelter Program during designated shifts. Responsibilities include shelter setup, maintaining facility safety, crowd control, and crisis intervention with a client-focused, trauma-informed approach.

The role also covers administrative duties, including daily summaries, record-keeping, and coordinating with the licensed security team.

Qualifications

• Demonstrated ability to maintain client-focused, trauma-informed service delivery.
• Ability to direct and professionally control crowds while preserving personal dignity.
• Experience supporting shelter operations and safety tasks.

Responsibilities

• Assist with shelter setup and maintenance.
• Maintain safety of facility and manage crowd control.
• Provide crisis intervention as needed.
• Assist with vendor orders and tally sheets.
• Organize supplies and facilities needs.
• Support shuttle service ride-alongs with drivers.
• Keep daily summary sheets and records.

Skills

client-focused approach

trauma-informed

crowd control

crisis intervention

Spanish language (bilingual)

communication

Tools

Microsoft Word

Outlook

Job description

Mercy House is seeking a Safety Specialist to provide supportive services and logistical support for the Emergency Shelter Program during designated shifts. Responsibilities include shelter setup, maintaining facility safety, crowd control, and crisis intervention with a client-focused, trauma-informed approach.

The role also covers administrative duties, including daily summaries, record-keeping, and coordinating with the licensed security team.