Trauma-Informed Shelter Advocate (On-Call)

Catholic-Charities-of-the-Diocese-of-Santa-Rosa; Cazadero (CA); On-site; USD 46,000 - 50,000; Full time

Job summary

Catholic Charities of Northwest California seeks a Participant Advocate to support homeless shelter operations across multiple sites, emphasizing housing first and trauma-informed care. You will help with daily living support, safety, and referrals while engaging clients with empathy and respect.

The role requires a high school diploma, CPR/First Aid certification within six months, and willingness to travel between sites. Bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Must become CPR/First Aid certified within six months.
• Understanding of homelessness and housing first principles preferred.
• Computer literacy with Microsoft 365 Suite.

Responsibilities

• Provide operational support and oversight at homeless shelter locations.
• Engage with clients using trauma-informed, harm-reduction approaches.
• Assist with intake, documentation, and HMIS data entry.
• Support food/clothing distribution and safety checks on site.
• Travel between agency sites as needed.

Skills

Bilingual (English/Spanish)

Education

High school

Job description

Catholic Charities of Northwest California seeks a Participant Advocate to support homeless shelter operations across multiple sites, emphasizing housing first and trauma-informed care. You will help with daily living support, safety, and referrals while engaging clients with empathy and respect.

The role requires a high school diploma, CPR/First Aid certification within six months, and willingness to travel between sites. Bilingual English/Spanish preferred.