Trauma-Informed Recovery Support Technician (Evenings/Nights)

Chestnut Health Systems Inc; Maryville (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Shift differential

Benefits package

Job summary

Chestnut Health Systems Inc in Maryville, IL seeks a Recovery Support Technician to provide recovery-focused, trauma-informed support in residential and crisis services, empowering clients toward hope, wellness, and independence.

You will deliver individualized, goal-directed services with approximately 65% direct client time, build connections to community resources, maintain confidentiality, and support a safe, welcoming environment across day/evening shifts with shift differentials.

Qualifications

• Minimum 21 years old with a high school diploma or equivalent.
• Experience in human services and working with adults in related services.
• Ability to work within an organizational structure and accept supervision.
• Personal recovery experience and willingness to discuss it professionally.
• Valid driver’s license, auto insurance, and insurability when applicable.
• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR.

Responsibilities

• Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAP.
• Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recovery.
• Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service time.
• Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability.
• Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholders.
• Participate in staff meetings, program development activities, and required supervision and trainings.
• Provide backup support to team members as needed to ensure continuity of care.
• Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary.
• Complete accurate and timely documentation and data entry in the EMR, with a goal of 80% completion within 48 hours of service.
• Uphold Chestnut’s behavioral standards for customer service excellence.
• Maintain strict confidentiality and security of all organizational and client information.
• Perform other duties as assigned to support program and agency goals.

Skills

Human services experience

Personal recovery experience

Supervision skills

Strong communication

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Adobe Acrobat

EMR

Job description

Chestnut Health Systems Inc in Maryville, IL seeks a Recovery Support Technician to provide recovery-focused, trauma-informed support in residential and crisis services, empowering clients toward hope, wellness, and independence.

You will deliver individualized, goal-directed services with approximately 65% direct client time, build connections to community resources, maintain confidentiality, and support a safe, welcoming environment across day/evening shifts with shift differentials.