Trauma-Informed Records Release Specialist

Emergence Health Network; El Paso (TX); On-site; USD 27,000 - 34,000; Full time

Job summary

Emergence Health Network in El Paso, TX seeks a Release of Information Specialist to process patient records requests in a fast-paced, compliance-driven environment. You will safeguard privacy, verify identities, and ensure HIPAA and 42 CFR Part 2 adherence.

Under close supervision, you will handle subpoenas, court appearances, records disclosures, and data uploads while maintaining accuracy and quality checks; a high school diploma and 4 years medical records experience are required.

Qualifications

• Requires High School graduation or GED plus four years of medical records experience or equivalent.
• Experience with trauma-informed services; cognitive behavioral therapies and motivational therapies preferred.
• Knowledge of HIPAA and patient privacy requirements.

Responsibilities

• Serves as the Custodian of Records.
• Processes all incoming records requests for audits, insurances, court orders, treatment, Social Security.
• Complies with subpoenas and appears in court.
• Verifies patient identity and confirms authorization validity.
• Performs quality checks to assure accuracy and confidentiality.
• Completes Records of Disclosures.
• Uploads records into patient information systems.
• Reviews consents for HIPAA and 42 CFR Part 2 guidelines.
• Redacts records or de-identifies information when necessary.
• Conducts face-to-face contact with clients requesting records.
• Completes same-day requests when permitted.
• Responds to faxes and emails within 24 hours.
• Performs other duties as assigned.

Skills

HIPAA compliance

Trauma-informed care

Attention to detail

Customer service

Education

High School diploma or GED

Job description

Emergence Health Network in El Paso, TX seeks a Release of Information Specialist to process patient records requests in a fast-paced, compliance-driven environment. You will safeguard privacy, verify identities, and ensure HIPAA and 42 CFR Part 2 adherence.

Under close supervision, you will handle subpoenas, court appearances, records disclosures, and data uploads while maintaining accuracy and quality checks; a high school diploma and 4 years medical records experience are required.