HIPAA-Savvy Medical Records Specialist

Community Healthcare Network; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Community Healthcare Network is seeking a Medical Record Specialist (MRS) responsible for processing release of information (ROI) requests in a timely and accurate manner, ensuring HIPAA compliance and high-quality customer service. The role involves handling confidential patient data and coordinating with staff and vendors.

The position emphasizes documentation in the EMR system and adherence to company policies, with bilingual Spanish preferred to assist a diverse patient base.

Qualifications

• Ability to handle confidential information with discretion.
• Experience handling medical records or ROI workflows is a plus.
• Strong customer service orientation and effective communication.

Responsibilities

• Reviews release of requested medical records ensuring HIPAA compliance and timeliness.
• Maintains patient privacy and confidentiality per HIPAA and related regulations.
• Processes requests for patient health information according to policies and procedures.
• Standardizes and documents records in the EMR system and assigns tasks to staff.
• Responds to record requests via phone, email, and fax.
• Monitors software and vendors involved in the process.

Skills

Customer service

HIPAA compliance

Attention to detail

Education

High School Diploma or GED

Job description

Community Healthcare Network is seeking a Medical Record Specialist (MRS) responsible for processing release of information (ROI) requests in a timely and accurate manner, ensuring HIPAA compliance and high-quality customer service. The role involves handling confidential patient data and coordinating with staff and vendors.

The position emphasizes documentation in the EMR system and adherence to company policies, with bilingual Spanish preferred to assist a diverse patient base.