Trauma-Informed PSR Program Manager

Park Center; Nashville (TN); On-site; USD 63,000 - 77,000; Full time

Job summary

Park Center in Nashville is seeking a Psychosocial Rehabilitation (PSR) Manager to oversee PSR operations, ensuring trauma-informed, recovery-oriented, and person-centered services. The role focuses on compliance with CARF, TennCare, and licensing standards while promoting member independence and quality outcomes.

The position requires a Bachelor's in social work or related field, plus supervisory experience; a strong emphasis on teamwork, communication, and ethical leadership.

Qualifications

• Bachelor's Degree in social work, sociology, or related field.
• One year of experience in a mental health or social service setting.
• Three years of supervisory experience.
• Demonstrated leadership, communication, and problem-solving abilities.
• Commitment to customer service and organizational values.
• Ability to receive feedback and apply it in practice.

Responsibilities

• Oversee PSR program operations ensuring trauma-informed, recovery-oriented, and person-centered services.
• Provide staff supervision, coaching, performance management, and schedule weekly team meetings.
• Ensure documentation meets CARF, TennCare, and licensing standards; conduct weekly audits.
• Ensure confidentiality, HIPAA compliance, and ethical handling of member information.
• Coordinate with internal and external providers for continuity of care and service integration.
• Monitor program outcomes and participate in quality improvement initiatives.

Skills

Leadership

Communication

Problem solving

Time management

Adaptability

Coaching

Emotional intelligence

Ethical leadership

Team supervision

Education

Bachelor's Degree in Social Work / Sociology / related field

Job description

Park Center in Nashville is seeking a Psychosocial Rehabilitation (PSR) Manager to oversee PSR operations, ensuring trauma-informed, recovery-oriented, and person-centered services. The role focuses on compliance with CARF, TennCare, and licensing standards while promoting member independence and quality outcomes.

The position requires a Bachelor's in social work or related field, plus supervisory experience; a strong emphasis on teamwork, communication, and ethical leadership.