Trauma-Informed Program Leader, Behavioral Health

Bridges to Change Inc; Portland (OR); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

11 Paid Holidays

5 Additional Paid Days

Sabbatical

Employer Paid Medical

Life Insurance

Short Term Disability

Employee Assistance Program

Voluntary Dental

Vision

FSA

Long Term Disability

Critical Illness

Accident Coverage

Hospital Indemnity

Pet Insurance

Retirement Match

Annual bonus program

Professional development allotment

Mileage reimbursement

Inclusive workplace culture

Bilingual wage differential

Job summary

Bridges to Change is seeking a full-time Program Manager in Oregon to lead program operations, supervise staff, and ensure compliant, high-quality service delivery. You will collaborate with partners, support trauma-informed practices, and drive quality assurance across the organization.

Ideal candidates have QMHA and PWS certifications, 2+ years in leadership and case management within behavioral health, and a strong commitment to culturally responsive care.

Qualifications

• QMHA certification is required.
• PWS certification is required.
• Meets OARs for peer delivered services supervisors with 1 year PSS/PWS experience.
• Background check clearance required.
• Valid driver's license and vehicle with insurance.
• Minimum 2 years leadership in behavioral health.
• Minimum 2 years of case management experience.
• Bachelor’s degree preferred.
• Ability to engage diverse populations with cultural responsiveness.
• Computer literacy with Microsoft programs and EHR systems.

Responsibilities

• Oversee program operations and supervise staff, ensuring quality and compliance.
• Lead program development, workflows, and service delivery improvements.
• Collaborate with community partners and manage staff recruitment and training.
• Ensure staff documentation meets Medicaid and regulatory standards.
• Provide leadership during crises and incident documentation.
• Monitor housing compliance and coordinate with Operations.
• Maintain professional boundaries and trauma-informed engagement.

Skills

Leadership

Program management

Trauma-informed care

Conflict resolution

Communication

Education

QMHA certification

PWS certification

Bachelor's degree (human services related)

Tools

Microsoft Office

Electronic Health Records

Job description

Bridges to Change is seeking a full-time Program Manager in Oregon to lead program operations, supervise staff, and ensure compliant, high-quality service delivery. You will collaborate with partners, support trauma-informed practices, and drive quality assurance across the organization.

Ideal candidates have QMHA and PWS certifications, 2+ years in leadership and case management within behavioral health, and a strong commitment to culturally responsive care.